I bought this 3 days ago and i'm really happy with it, the sound quality is really amazing, but it keeps disconnecting. I was listening to music then it got disconnected then after 30 seconda or so it recconected again, at first i thought it just ran out of battery...but it was still 90%. Is there something i'm doing wrong, is it my phone (my phone is fairly new it's a Oneplus 6T)?. Please HELP.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 31, 2019
Hi there, we're sorry to hear about your experience with our JBL TUNE 110BT headphones but let's help you out by pointing you to the right direction. Since you're located in Italy, we suggest that you reach out to our friends from there to get better assistance. Check out their contact details through this link: https://eu.jbl.com/on/demandware.store/Sites-JB-EMEA-NCOM-Site/default/CustomerService-Retailerlist
Just bought and hated it. cable is long, stiff and looks ugly around the neck. The sound quality is very poor and you'll hear a hissing sound when there is no music playing and the earphones are idle.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, July 30, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
i bought this neck band 4 months ago and now the left side speaker is not working at all
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 8, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html
Sound quality very good, connectivity very good, terrible cord, more. Umbersone and annoying than a wired pair. The cord is too long and either falls off shoulders or dangles in front and bounces off chest. I threw them in the garbage.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 6, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
I got the headphones free along with a phone. Worked like a wonder for a solid month, but then one day, they just wouldn't charge. I used only the cable provided along with a power brick. I tried different cables and different power bricks and even tried plugging it into powerbanks and laptop. Still no charging.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 3, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html