Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
2
no sound
on July 6, 2019
Posted by: guneet
from chennai,India
i bought this neck band 4 months ago and now the left side speaker is not working at all
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 8, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
1
Just bought and hated it
on July 27, 2019
Posted by: Kaspar
from Estonia
Just bought and hated it. cable is long, stiff and looks ugly around the neck. The sound quality is very poor and you'll hear a hissing sound when there is no music playing and the earphones are idle.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, July 30, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Bluetooth Problem (it keeps disconnecting)
on July 29, 2019
Posted by: asimplebean
from Italy
I bought this 3 days ago and i'm really happy with it, the sound quality is really amazing, but it keeps disconnecting.
I was listening to music then it got disconnected then after 30 seconda or so it recconected again, at first i thought it just ran out of battery...but it was still 90%.
Is there something i'm doing wrong, is it my phone (my phone is fairly new it's a Oneplus 6T)?.
Please HELP.
I was listening to music then it got disconnected then after 30 seconda or so it recconected again, at first i thought it just ran out of battery...but it was still 90%.
Is there something i'm doing wrong, is it my phone (my phone is fairly new it's a Oneplus 6T)?.
Please HELP.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 31, 2019
Hi there, we're sorry to hear about your experience with our JBL TUNE 110BT headphones but let's help you out by pointing you to the right direction. Since you're located in Italy, we suggest that you reach out to our friends from there to get better assistance. Check out their contact details through this link: https://eu.jbl.com/on/demandware.store/Sites-JB-EMEA-NCOM-Site/default/CustomerService-Retailerlist
Written by a customer while visiting jbl.com
Customer Rating
4
Perfect, except the unnecessary bright light
on August 3, 2019
Posted by: DingusDingus
from Mars
Perfect in every way except the bright blue light is useless and annoying.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible Connectivity
on August 28, 2019
Posted by: BrianD123
from New Jersey
I bought these from Staples to use with my Macbook Pro. Connected instantly, and then instantly disconnected. Had to reboot to reconnect. Connected again, got to listen to youtube for about 5 minutes with crackling audio. Every time I turned my head, the audio would go away. You can't put anything between the headset and the device. Has a range of about 3 feet.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, August 31, 2019
Sorry about the issue you're having with your JBL Tune 110BT. We hear you. We can try these troubleshooting steps for us to isolate the issue. First, try to pair your earphones to a different device and see if the same thing happens. Then, make sure that the Bluetooth settings for your computer or phone are set for playing media. If you're using a computer you would be able to see this on the control panel settings. Make sure that the phone and the Bluetooth headphones are within range. The ideal space would be within 4-6 feet. If the headphones still keep disconnecting, please reach out to us so we can assist you with your options through this link: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
4
great bluetooth noise cancelling
on September 6, 2019
Posted by: ray10
from boston
enjoyed these with no issues for a year until one ear cut out and doesnt work anymore. will buy again since i liked them so much. just unfortunate they lasted just after the year period where not under warranty anymore
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Worst in connectivity
on September 7, 2019
Posted by: Jagdish
from Sharjah
I bought this last week, it was working fine for 3 days post which there is too much disturbance while on a call or listening to music. Background sound is just irritating, this is product to be changed or re evaluated by the team as soon as possible.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, September 12, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Tune 110BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Very good. Almost great.
on September 29, 2019
Posted by: Korben Dallas
from Yemen
Pros
Charging is convenient.
I can sleep comfortably with these on.
Great sound.
Audible indications are not intrusive
Very good value for money
Charging is convenient.
I can sleep comfortably with these on.
Great sound.
Audible indications are not intrusive
Very good value for money
Cons
LED indicator is too bright.
Cable falls off shoulder unless I tuck it inside collar.
LED indicator is too bright.
Cable falls off shoulder unless I tuck it inside collar.
I would recommend this to a friend!
Written by a customer while visiting jbl.com