Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7 out of 5
2.7
(158 Reviews)
Open Ratings Snapshot
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product. 
(
51 out of 129
)
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Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
2 out of 5
2
BAD on/off button
on May 11, 2019
Posted by: Niall0888
from Uk
Had them a month or so. Sound ok if not a bit flat. But they don't cost the earth. Although the power button drives me mad!!! Have to do Morse code nearly to get them to either turn on or turn off. Do irritating. Not sure if mine are a one off but 'fiddling' has become my past time with these little fellas.
No, I would not recommend this to a friend.
Response from jbl.comBy MarioCustomer ServiceMay 12, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
on May 28, 2019
Posted by: Rajika
from India
I am using 110 by model. It doesn't stay connected all the time with my phone. I was looking for a wireless earphones which will be automatically conn
ected as soon as I wear them. Can anyone pls resolve my query
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Poor Durability!
on June 4, 2019
Posted by: Al Francis
from Los Angeles CA
in less than 30 days left earpiece stopped working. i only use it on my daily commute
No, I would not recommend this to a friend.
Response from jbl.comBy Kris A.Customer ServiceJune 5, 2019
Thanks for sharing with us your concern. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Bass? What bass?
on June 13, 2019
Posted by: Curveball
from Dallas
I think it is comical that they name a product pure bass when it has absolutely no bass whatsoever.
Response from jbl.comBy Mario at Customer ServiceCustomer SupportJune 15, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html

Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Worst sound quality
on June 18, 2019
Posted by: SudheerT101
from Delhi, India
I am using Tune 110BT & the quality of sound is very bad like a local cheap headphone. You can not even change the sound setting from phone.
No, I would not recommend this to a friend.
Response from jbl.comBy KrisCustomer ServiceJune 20, 2019
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We'd like to take the opportunity to investigate your feedback. You may reach us anytime at https://www.jbl.com/support-contact.html and our customer service team will be happy to help.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
just for the blue tooth
on June 22, 2019
Posted by: jempies
from cape town, south africa
I own a couple of headphones to earphones. I just bought it to tryout the convenience of the wireless function and to my surprise it was wireless. That's it folks. I don't think you would buy this for any form of balanced sound quality. The bass is bloated and treble is over, and over emphasized. To much coloration, that's the sound out of the box. I am letting it play for 6 hours to burn in and then try to listen to it. Its not comfortable as well. Center piece is to hard. I don't know designed this without looking for ergonomics. My kid can have it.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer ServiceCustomer SupportJune 23, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Good sound but stopped working after a month.
on June 30, 2019
Posted by: Adi4326
from Ajman, UAE
I got the headphones free along with a phone.
Worked like a wonder for a solid month, but then one day, they just wouldn't charge.
I used only the cable provided along with a power brick.
I tried different cables and different power bricks and even tried plugging it into powerbanks and laptop.
Still no charging.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer ServiceCustomer SupportJuly 3, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Terrible design
on July 3, 2019
Posted by: Poor choice
Sound quality very good, connectivity very good, terrible cord, more. Umbersone and annoying than a wired pair. The cord is too long and either falls off shoulders or dangles in front and bounces off chest. I threw them in the garbage.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer ServiceCustomer SupportJuly 6, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Written by a customer while visiting jbl.com
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