Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
2
Broken after 3 months aigain
on February 5, 2019
Posted by: Thijswielrenner
from Gilze
I have them for 3 months now and aigain 1 side is Broken
I would recommend this to a friend!
Response from jbl.comBy Eugene, Customer Support, February 7, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
1
No recmmended
on February 7, 2019
Posted by: Jeff777
from Auckland, NZ
good battery life but very average sound, not useful for running, gym or any activity as this won't stay on your neck and will fall on your back when which eventually pull the earphones from your ears.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, February 10, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Some things don't work and I'm confused
on February 16, 2019
Posted by: microwavechocolate
from Sydney, Ausrtralia
Got these new, fresh out of the box and the button that turns the sound down doesn't work. Hadn't even touched it or done anything. It also doesn't connect to my computer (windows 10 acer) and I'm wondering if that's on me. It's okay but doesn't have all the qualities.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, February 19, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
4
Very good, but not great
on February 18, 2019
Posted by: Antonoski
from Belgrade, Serbia
I bought these yesterday. I am an audiophile and a musician, so speaking from a relatively professional angle, these sound awesome. So, the most important things about these buds are good sound quality (great bass, nice mids as well) and connectivity is flawless; however, the cord that goes behind your neck is 10-15cm too long which is very annoying.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Battery Isnot good in this product.
on March 8, 2019
Posted by: Music Lover 1000000
from Nepal
I bought this 2 months ago. Before it was working good as expected. Very shortly after I bought it the battery starts to work for 45 minutes and less. In case of battery life this product sucks.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, March 12, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
OK
on March 12, 2019
Posted by: EvilDeacon
from Springfield, VA
Have had them just under a year. I would say they are ok for the price. The left speaker has weak sound delivery (assuming damaged) and the mic barely picks up sound, I have to hold the mic an inch from my face for someone to understand me. This is pretty annoying as i purchased the specifically for driving and talking as my job requires me to. If these issues weren't present I would say they would be fantastic.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
It constantly disconnects.
on April 1, 2019
Posted by: Bg75dec
from Greece
I bought it today. I ve charged it and I connected it with my SAMSUNG NOTE 9. The sound is ok but it disconnects every 10 minutes. The result of these disconnections was an almost car crash through my ride. Please solve that issue ASAP.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
on April 18, 2019
Posted by: Tiffanyt578
from Oklahoma City, Oklahoma
Good sound quality but one of the earbuds broke after only using it a few times
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, April 19, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com