Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
3
on September 20, 2018
Posted by: Krzysztof
Great sound - but voice command on android phone doesn't work. There is same time on long press ( 1,5 s) to enable voice command and disable headphones.
Response from jbl.comBy Steve S, Customer Service, September 20, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
battery % does not display
on October 3, 2018
Posted by: Kiranvenkatesh
from banalore
was gifted with this headset..problem is it does not show battery % unless its low by 10%
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 8, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Nada, very bad
on October 8, 2018
Posted by: jrafaelmb
from Mexico
I bought the headphones two months ago and they broke down very quickly, I changed them for guarantee and they came back to broke
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, October 10, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Ok. But stopped working after 6 months
on October 8, 2018
Posted by: Max4A
The sound is OK, not perfect but works. The sound isolation is low, so need to have a high volume on the street.
The biggest problem is that the left headphone died completely after 6 months of average usage, leaving me with a choice to throw the product away as it is fairly cheap, or spend time on getting warranty replacement here in Australia.
I am using other JBL products for several years now and this is the first one that has such a low quality... Very bad company image, I must say.
Response from jbl.comBy Rhae, Customer Support, October 10, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at https://www.jbl.com.au/support-product.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
4
Great !!!
on October 9, 2018
Posted by: Chai
from Israel
Bought it a couple of weeks ago, the music sound quality is great but the call sound quality is very poor for some reason
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Very, very poor bass
on October 19, 2018
Posted by: talbot_sk
from LM, Slovak Republic
You have typo in the description of your product. It should be "Poor Bass Zero Cables" instead of "Pure Bass Zero Cables". Why do you sell this product after more than 6 months users referred bad sound?
What is the difference between Tune110BT and T110BT? I bought the first one. Does Tune110BT missing the bass?
What is the difference between Tune110BT and T110BT? I bought the first one. Does Tune110BT missing the bass?
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 22, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Good sounds, but at a huge compromise.
on October 25, 2018
Posted by: Julian with an L
from Johannesburg
Good bass, however after a 2 months the battery life has degraded to about 20 mins of listening time. There is also some background static which is very noticeable at lower volumes. I cannot honestly recommend this product to friends , even at the price.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 29, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Right eyephone stopped working
on November 5, 2018
Posted by: 01iver
from Wales
I bought this a few month ago and right side dose not work
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 9, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com