Yeah they were pretty good at this price point for a while, but about 8 months after purchase the battery has died down to a runtime of less than a minute after a full charge and multiple resets.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 31, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
It’s a nice earbud, i was enjoying it a lot, good sound quality. But after a month using, one side stopped working and a week after that i just wouldn’t turn on again. So in less than 2 months it was useless
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, July 30, 2018
Hi! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
I bought this product almost 2 weeks ago, all of a sudden the device refused to turn on. I thought the batteries were low but after charging it and trying to turn it on the device still wouldn't turn on! PLEASE HELP!!
They are not too loud. I thought you would be able to at least play with th volume
I would recommend this to a friend!
Response from jbl.comBy Dan E., Customer Service, July 22, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
The battery only played for 6 hours first time I used. Later it last no more than 15 minutes. I Realyze it was not charging, becouse the LED turns off after 5 minutes charging. Is there anything I can do? I Used USB adaptor, Computer, Powerbank and every powersource I had and same happened.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 15, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
I recently got these and am already having issues.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, July 5, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.