Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
3
Ugh...no longer working
on August 8, 2018
Posted by: Niece
I purchased these headphones a month ago. I have used them on three trips and charged them twice. Now they won't charge or even come on. By the way, they don't stay in your ear as advertised. I am so disappointed, because I have no paperwork to do the warranty. Waste of money.
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, August 9, 2018
Hello! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Flat durable wires, but unexpectedly soft.
on August 18, 2018
Posted by: Arrie91119
from Capetown, SA
Ive had mine for 3 days now. the battery time is excellent and its quite well made. Unfortunately i just wish it was louder because its softer than my wired earphones which in the end was a let down. In the end it was good for the price but could be better.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 20, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
4
Issues on Pixel & Pixel 2 XL calls
on August 29, 2018
Posted by: JohnnyMac
from Toronto, On
Audio issues for calls after Android P update.
Affecting Pixel & Pixel 2 XL
Google Search: jbl T110BT pixel and review "Product Forums"
Affecting Pixel & Pixel 2 XL
Google Search: jbl T110BT pixel and review "Product Forums"
Written by a customer while visiting jbl.com
Customer Rating
4
Equaliser?
on September 2, 2018
Posted by: Sagar Sheth
from Mumbai
How do it adjust my sound using this product? Please help as unable to hear the clear sound!
Written by a customer while visiting jbl.com
Customer Rating
3
Good, but can't hear phone on Pixel
on September 6, 2018
Posted by: schwesh724
from PA
I bought a few days ago, great sound and comfort, but you cannot get here phone calls on Pixel. Music is fine, calls no good.
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 8, 2018
Thank you for your review, our sincerest apology for the inconvenience. Please try to pair your headphones with a different phone (aside from Google Pixel or Google Pixel 2 XL) and check if you would be able to use it during phone calls. If you we're able to then there is a compatibility issue with the aforementioned phones. If the same issue occurs with a different phone, we would like to work with you directly. Please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Sound is awesome design is not
on September 9, 2018
Posted by: ajinbabu
from dubai
I bought this last day and the sound is very good and all else doses it job. The issue came when I started using it daily, it is unmanageable over neck and always makes disturbances while wearing ,. there's no cable manager with it to adjust length of the cable to ears. also the buttons are so soft (good some times) which usually presses automatically when we hide the earphones inside our clothes. jbl could have improve the design .
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 11, 2018
Thank you for your review, our sincerest apology for the inconvenience.
Rest assured that your feedback will be communicated to the proper department to improve our current and future product line.
Rest assured that your feedback will be communicated to the proper department to improve our current and future product line.
Written by a customer while visiting jbl.com
Customer Rating
1
failed in just 3 days usage
on September 11, 2018
Posted by: Sagar Sivan
from Dubai
I bought this 3 days back. When put on charge at that point, battery light would come on for approx two minutes, then goes off, but would not continue charging. Would not switch on.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 11, 2018
Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Not charging properly
on September 17, 2018
Posted by: Abishai
from Mumbai
Saw many other people with the same problem. It's been working perfectly for almost two months now. However, since yesterday it completes charging in 10-15 minutes and runs for around 25 minutes before switching. This started happening randomly, I was at home the whole day, previously I would charge for about an hour or a little more and it'd last me for 2-3 days(not sure how many hours that adds up to). Really sad as these are expensive earphones and they have only lasted me two months, i was expecting at least 2 years(warranty is for a year). Really sad, I really love these. 5 Stars if it weren't for my problem but well...
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional
Written by a customer while visiting jbl.com