Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
2
Ok. But stopped working after 6 months
on October 8, 2018
Posted by: Max4A
The sound is OK, not perfect but works. The sound isolation is low, so need to have a high volume on the street.
The biggest problem is that the left headphone died completely after 6 months of average usage, leaving me with a choice to throw the product away as it is fairly cheap, or spend time on getting warranty replacement here in Australia.
I am using other JBL products for several years now and this is the first one that has such a low quality... Very bad company image, I must say.
Response from jbl.comBy Rhae, Customer Support, October 10, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at https://www.jbl.com.au/support-product.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Nada, very bad
on October 8, 2018
Posted by: jrafaelmb
from Mexico
I bought the headphones two months ago and they broke down very quickly, I changed them for guarantee and they came back to broke
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, October 10, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
battery % does not display
on October 3, 2018
Posted by: Kiranvenkatesh
from banalore
was gifted with this headset..problem is it does not show battery % unless its low by 10%
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 8, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Bass
on September 26, 2018
Posted by: BuhDEXTRR
from Johannesburg
I bought these 3 weeks ago and I am loving them. AMAZING. Unique. And I do not wanna see people wearing these coz they special.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
The worst sound I've ever endured.
on September 23, 2018
Posted by: Gigawattz
from Hong Kong
They are comfortable to wear and the design is nice but the sound is awful. I bought them after owning a flip 4 speaker, with which I am amazed, but these sound terrible. The bass is shallow and the highs are overemphasized.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 24, 2018
Thank you for your review. Rest assured that your feedback will be communicated to the proper department.
Written by a customer while visiting jbl.com
Customer Rating
3
on September 20, 2018
Posted by: Krzysztof
Great sound - but voice command on android phone doesn't work. There is same time on long press ( 1,5 s) to enable voice command and disable headphones.
Response from jbl.comBy Steve S, Customer Service, September 20, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Not charging properly
on September 17, 2018
Posted by: Abishai
from Mumbai
Saw many other people with the same problem. It's been working perfectly for almost two months now. However, since yesterday it completes charging in 10-15 minutes and runs for around 25 minutes before switching. This started happening randomly, I was at home the whole day, previously I would charge for about an hour or a little more and it'd last me for 2-3 days(not sure how many hours that adds up to). Really sad as these are expensive earphones and they have only lasted me two months, i was expecting at least 2 years(warranty is for a year). Really sad, I really love these. 5 Stars if it weren't for my problem but well...
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, September 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional
Written by a customer while visiting jbl.com
Customer Rating
1
failed in just 3 days usage
on September 11, 2018
Posted by: Sagar Sivan
from Dubai
I bought this 3 days back. When put on charge at that point, battery light would come on for approx two minutes, then goes off, but would not continue charging. Would not switch on.
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 11, 2018
Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com