Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
1
DOES’NT CHARGE
on April 30, 2018
Posted by: higgs
from Chicago
I bought these headphones at the airport in Rome. They worked fine for a couple weeks, but now they won’t hold a charge what-so-ever. I recently moved back to the U.S and threw out the box they came in, so I’m not sure there’s anything I can do to replace them now. I just feel like they’re a waste of money.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 1, 2018
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible.
on December 2, 2018
Posted by: Kml15
from Chicago
These headphones are annoying the cord is too long.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 4, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Very bad product
on May 16, 2019
Posted by: mahmoud soliman
is very bad product which broke after 4 months of use
Response from jbl.comBy Mario, Customer Service, May 20, 2019
Thanks for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
1
OK, but disappointing
on May 6, 2020
Posted by: Pierre F
from Tampa, FL
It is a decent headset. However....It contains design flaws:
1) There is no mounting system to hold it around your neck/shoulder
2) The connection to my phone is poor and unstable... will disconnect mid-call
3) Connection radius is very short
1) There is no mounting system to hold it around your neck/shoulder
2) The connection to my phone is poor and unstable... will disconnect mid-call
3) Connection radius is very short
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 12, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 110BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor voice quality in phone Call
on January 27, 2018
Posted by: onkar
from Hongkong
I bought JBL T110BT headphone today (27.01.2018) in hongkong. Voice quality is very poor during call.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, January 27, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Battery doesn't last long
on February 15, 2018
Posted by: PAVS
from Amsterdam
I'm really unhappy with the product. The battery lasts less than an hour and half!
It's so annoying to recharge all the time and you can't use it while charging.
I want to send back the product.
It's so annoying to recharge all the time and you can't use it while charging.
I want to send back the product.
No, I would not recommend this to a friend.
Response from jbl.comBy Steve S, Customer Service, February 19, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Dissapointment
on March 9, 2018
Posted by: Zila
from Budapest
I bought this bluetooth headset, because I trusted that JBL delivers good sound quality. I was even happy to see the emphasis on Pure Bass.
Well the bass is extremely weak, practically I had to configure my phone to even hear some normal bass. My previous noname wired headset, that I got with my phone was way better in every aspect.
To write something positive as well. The headset build quality looks quite good, I like the magnetic cable management and the range is also surprising.
Well the bass is extremely weak, practically I had to configure my phone to even hear some normal bass. My previous noname wired headset, that I got with my phone was way better in every aspect.
To write something positive as well. The headset build quality looks quite good, I like the magnetic cable management and the range is also surprising.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 10, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Great
on April 6, 2018
Posted by: AlieSwet
from New york
i bought them 2 days ago.
sounds amazing and all but they won't go on anymore i only see the white light when it is connect with the use and afstel two hours of charging it just won't turn on.
sounds amazing and all but they won't go on anymore i only see the white light when it is connect with the use and afstel two hours of charging it just won't turn on.
I would recommend this to a friend!
Response from jbl.comBy Nick F, Customer Service, April 6, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com