Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Average customer rating
3.9 out of 5
3.9
(544 Reviews)
Open Ratings Snapshot
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product. 
(
257 out of 352
)
Best Buy Privacy Policy
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Customer Rating
4 out of 5
4
Great headphones
on March 4, 2022
Posted by: Danielle M
from Tampa, FL
Verified Purchase:Yes
Love these headphones! They’re a great value for the money, are very comfortable, and look sleek/ stylish. My only critique is that they could have better bass, but all around a great bang for your buck.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Rock on, JBL!
on March 4, 2022
Posted by: Mckenzie
from Ny, NY
Verified Purchase:Yes
Great new headphones. Our nine-year-old knows more about technology than we do and loves them. They were easy to set up easy to use and block the sound so he is not distracted while doing his work. He also liked that our car has JBL sound system, too! Thank you!!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love it!
on March 5, 2022
Posted by: Rigo sh
from Denver, co
Great fit, sound is great you get few extra features by downloading the app. Easy to set up
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Default in my headphones
on March 6, 2022
Posted by: Sourabh Khandare
from New Jersey
Verified Purchase:Yes
Hello,
One side volume is louder than the other side.
I guess there is a fault in my headphones.
I need a replacement for my headphones
By Customer SupportMarch 7, 2022
We appreciate you for taking the time in providing us with this review. This isn't the experience we wanted our customers to have with our products. Please try to reset your headphones by 1.) Switch on your headphones 2.)Press and hold "Volume +" and "Volume -" for more than 5 seconds. this should restore your headphones to the factory settings. If the problem still persists, We'd like to work with you directly so we could try some troubleshooting with your headphones. Please reach out to our Customer Support here: https://bit.ly/3hKjYNC
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great product with great value
on March 6, 2022
Posted by: Rfreeman007
from Dallas, GA
Verified Purchase:Yes
Daughter loves the headset, great sound and versatility!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Fantastic A+++
on March 6, 2022
Posted by: JJ420
Verified Purchase:Yes
Awesome product. Fantastic sound. Best buy of the year.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Comfort should be addressed.
on March 6, 2022
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Not bad, comfort could be improved. Rly hurts after an hour.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
EXCELLENT headphones!
on March 6, 2022
Posted by: El Sombrero
from Phoenix, AZ
I purchased these to watch TV and not disturb people at night. The BT feature works perfectly, the headphones are comfortable, the sound is amazing, and the sound is incredible. WELL worth it!
Written by a customer while visiting jbl.com
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