Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Customer Rating
2
on September 20, 2021
Posted by: westcoastlocal
from South Africa
They don't work with Teams on Windows. Too many issues
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on September 26, 2021
Posted by: vid123
from Massachusetts
would highly rec, great value, i use them all the time and they have a long battery, little to no problems connecting to any device, and great sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on October 12, 2021
Posted by: Pigonn
from Cluj, Cluj-Napoca
I received this headphones as a present for my birthday and the worked good for a month now the sound is extremely bad. It's not worth buying plus they are cheaply made.
By Customer Support, October 12, 2021
We appreciate the feedback you've provided to us.
We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 500BT. Please reach out to our Customer Support at https://support.jbl.com/us/en/
We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 500BT. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
4
Good for the price
on October 17, 2021
Posted by: Live500BT
I've had my Live500BT headphones now for almost 2 years and they have done very well. Sound is very crisp and hits high and mid notes perfectly. Lower notes tend to have distortion especially in bass heavy songs but still performs decent. Comfort is also pretty good. The ear cups are super comfy and the headband does okay too. Wish the headband had more padding for better comfort over hours of use. Durability has also been good. Mine have been dropped, hit, and scraped a lot and have had no issues so far. The leather on the earcups have started to wear off a bit but I would expect that with heavy use.
Overall I would rate these 3.5 - 4 stars. If your looking for headphones to wear for a couple hours listening to podcasts or non-bass heavy songs they are a great buy. If you are after something with better sound quality and want noise cancelling think about upgrading. Like I said earlier, for the price they are hard to beat.
Written by a customer while visiting jbl.com
Customer Rating
2
Good sound but can't be repaired
on November 16, 2021
Posted by: Josh73
from Budapest
Cable is very thin so it easy breaks inside! Tried to fix it which could not be done if the inside wires were not so insane thin. Cable replacement can' be done. (No JBL cable replacements) SAD! The headphone could be used for many more years otherwise :(
Response from jbl.comBy Iggy at Customer support, Iggy at Customer support, November 17, 2021
We appreciate it for taking the time to provide us with this review. We'll make sure to submit your feedback to the correct department. You may try returning the device in the store where you have purchased it, as long as it's still within the store's return period.
Written by a customer while visiting jbl.com
Customer Rating
4
An Ok Headphone Except Microphone
on November 18, 2021
Posted by: muratadam
from Turkey, Istanbul(ASIA)
I actually didn`t buy this, It was a gift from my aunt and at the first time, It was a bit uncomfortable, but the sound quality was at the mountains... Seriously, cheap and worth. After a 1 month of use, It is much more comfortable now. Now everything is ok but the microphone quality... It might have been maybe a little bit better than this. It does not sucks but sound quality is not really good. because it is cheap. But hey, I still like it honestly and recommend this....
Written by a customer while visiting jbl.com
Customer Rating
4
Great for music, but bad for games (PC)
on November 25, 2021
Posted by: mikedn
from san francisco
I bought this because I thought it'll be a good wireless for gaming, but its not! Great for music
Written by a customer while visiting jbl.com
Customer Rating
1
Constant disconnections
on December 8, 2021
Posted by: raul_500bt
Bought 2 pairs for my daughters. Both headsets arbitrary disconnect from the phone very frequently. And only reconnect after quite some time. They can't really use them. Very disappointing.
Response from jbl.comBy Eddie at Customer Support, Harman Lifestyle, December 8, 2021
Thanks for reaching out. Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and the source device (Smartphone/tablet/PC, etc). Be aware of obstacles in front of your devices. Try to shut down products that have Bluetooth, but not are not being used. Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection. Be aware of the walls around you. Concrete and brick walls will often interrupt the signal, as they cannot pass through such thick walls. Bluetooth signals cannot travel through water, which includes the human body. Make sure with Wireless Headphones to keep your Source device and the receiver on the same side of your body. Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you. If none of these fixes the issue, please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com