Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Customer Rating
4
Quality sound!
on May 28, 2021
Posted by: timkat0613
from Petal, Ms
Purchased them for my wife for her birthday. Ear buds had disappointed her, I found the JBL at a very reasonable price and knew they were a quality product. She loves her headphones and I don't have to hear the tv blaring.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Beautiful and useful headphones
on June 7, 2021
Posted by: storyteller
from Tel Aviv, Israel
I use these headphones for watching TV, they are connected to the iMac and iPad, we generally love Harman products and the JBL brand, and in addition to headphones, my son has a column for beats boxing, speakers for home theater and more)))
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
excellent sound and value
on June 8, 2021
Posted by: perkman
from Pennsylvania
I've used JBL products for a long time they never disappoint.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Personalized headphones
on June 21, 2021
Posted by: AmandaG
We just received these for Father’s Day and the personalization wasn’t what I expected. The color looked like it was worn off or didn’t transfer well (the writing) and you can’t really see it, but everything else was perfect.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Sound good but...
on June 23, 2021
Posted by: ZéMiguel
from Portugal
The sound and battery are very good, but unfortunately the mechanical construction is weak and the plastic clips that hold the parts together broke easily and glue doesn't help.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, June 25, 2021
We're sorry to hear about what happened. Please contact our distributor for Portugal for assistance in checking your options: Magnelusa - Electrónica, S.A.
+351 219 154 630
spv@magnelusa.pt
+351 219 154 630
spv@magnelusa.pt
Written by a customer while visiting jbl.com
Customer Rating
4
Not bad.
on June 30, 2021
Posted by: Tom_G
from Bournemouth, UK
I bought this last summer when I was on holiday, when I first put them on I was VERY impressed by the quality of the sound. I've been using these at least 4 times a week and the quality doesn't wear off. However, I was unable and still can't connect these to my PC via Bluetooth. It would have been so good if they could connect to all devices via Bluetooth.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
I like it!
on July 6, 2021
Posted by: UG Foams
from Upper Marlboro, Maryland
I like the JBL brand and bought two this time. I hope that this one does not go the way of my previous one which is still looks great and works fine, except for one issue. One day the socket where we plug in the recharge cable went inside and charging it became impossible,
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Decent Sound, Great Comfort, No Bass
on July 6, 2021
Posted by: Brayd
from Joplin, Mo
Bought about 2 weeks ago. Got them in and I love the feel and the looks. Battery is good as well as comfort. But the sound quality is lacking for the model and the bass just isn’t there and not crisp enough at higher volume
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, July 7, 2021
Thank you for bringing this to our attention. You can try downloading a 3rd party equalizer app from the Google Play Store or Apple Store to boost the audio output of our JBL Live 500BT.
Written by a customer while visiting jbl.com