Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Blue
Customer Rating
4
Sizzle from headphones
on August 9, 2019
Posted by: Samed
from İstanbul
After listening to any sound from the headset comes a very small sizzle from behind. After a while, my head hurts, I sent a guarantee to change, but there was the same problem in the new product, there is a solution?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
on September 11, 2019
Posted by: Baba55
sound quality is not as good as i expected i am sorry
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, September 12, 2019
Sorry to hear that our JBL Tune 500BT did not meet your expectations. We'd like to know more about what's happening and try to check some settings on your end. Please reach out to us through this link: http://bit.ly/2lIab0A
Written by a customer while visiting jbl.com
Customer Rating
3
Good Headphones
on September 14, 2019
Posted by: Luz01
from Phoenix,AZ
I bought my headphones about a couple of weeks. I really like how they sound and how durable they are but when it comes to the technology they are just basic headphones. After a while they do tend to hurt my ears.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, September 15, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT's comfortability did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Not the best, not he worst.
on September 22, 2019
Posted by: Doesitmatters
from İzmir, Turkey
Bought 4months ago, i see that other brands has nfc. Best bass at all and good mids, but i can say that trebles arent.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Connection
on September 25, 2019
Posted by: Acaandres97
from Plymouth, Indiana
I bought them around 2 weeks ago to my girlfriend. In the beginning we needed few minutes to pair them to our phones. Now, she can pair them only sometimes... She is extremely disappointed
No, I would not recommend this to a friend.
Response from jbl.comBy Pearly, Customer Service, September 25, 2019
Thanks for the review. We'll have to get more details about the situation of your JBL Tune 500BT, and we'll make sure your feedback gets to the right team. Please file a case email using this link: https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
5
Sehr gute Qualität
on October 11, 2019
Posted by: CorpBen
Habe die Kopfhörer vor 1 Monat bestellt und bin bisher sehr damit zufrieden. Keinen Negativpunkt bisher.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound but with a minor annoyance
on October 15, 2019
Posted by: emgp
from Spain
Headphones sound quality is quite good actually, but I'm getting a bit frustrated with the hiss I hear every time I start playing something on them. Is there any fix?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Nice sound but a lot of problems with connection.
on October 28, 2019
Posted by: Nick101
from Greece
Very nice sound good battery but I have problems with bluetooth connection.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, October 28, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Tune 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. For troubleshooting, please reach out to us at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com