Customer reviews from bestbuy-ca
EZVIZ - Indoor 720p Wi-Fi Wireless Network Surveillance Camera - Black/White
Average customer rating
3.8
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
17
4 Stars
7
3 Stars
5
2 Stars
2
1 Star
5
68%of customers recommend this product.
(
21 out of
31)
Customer Reviews for EZVIZ - Indoor 720p Wi-Fi Wireless Network Surveillance Camera - Black/White
Customer Rating
4
Sharp video quality, but issues with my Wi-Fi
on June 16, 2021
Posted by: Alex
from Milton
I had to return this product, as much as I liked the quality, as it seemed to keep disconnecting from my Wi-Fi. I moved my WiFi access point closer, but it wasn't enough to stay stable. I'll admit, I bought this because I had inadvertently believed it would work my ASUS NAS and the Surveillance Centre, and it would, but not with the motion alert feature, which is what I primarily wanted it for. If you are comfortable with the cloud fees, then by all means give it a shot on your setup and see how it works for you.
Real pro - it was VERY easy to setup!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Absolute best value
on July 4, 2021
Posted by: Big Bill
from Toronto, Canada
I now have 4 EZVIZ cameras, 1 outdoor (C3N model) and 3 indoor (C1C models). All of them were an absolute breeze to set up. Although I am not a security expert, I am satisfied with the configuration options available to limit the hacking of the cameras. I took the time to go through all the options and selected good passwords for all the features.
The image quality is very good and the system response is quick. I signed up for cloud storage on a monthly basis and everything is working fine. The monthly fee is a bit pricey to my taste, but not prohibitive.
An additional great aspect of EZVIZ is their customer support. When I reset my WiFi, I had to reconfigure one of the cameras and had lost my user manual. When I phoned in for support they answered quickly and helped be through all the steps to get it configured again. I very much recommend these cameras.
The image quality is very good and the system response is quick. I signed up for cloud storage on a monthly basis and everything is working fine. The monthly fee is a bit pricey to my taste, but not prohibitive.
An additional great aspect of EZVIZ is their customer support. When I reset my WiFi, I had to reconfigure one of the cameras and had lost my user manual. When I phoned in for support they answered quickly and helped be through all the steps to get it configured again. I very much recommend these cameras.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Audio is Jacked
on July 17, 2021
Posted by: Squared
from Ontario
Camera works great, but the audio is non-usable. I bought this camera and the picture quality is decent but when audio is switched on a deafening high pitched ring happens that distorts the audio feed and plays for about fifteen seconds each time noise happens and it’s unbearable. I returned and exchanged my device hoping it was just a flaw in one camera but the second I purchased did the exact same.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
What a Disappointment
on August 6, 2021
Posted by: Frank
from Lake Country
Will not automatically reconnect to wifi after power outage - useless. Must reset/re-add to wifi to reestablish camera.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca