Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Average customer rating
4.3
(1,006 Reviews)
Rating breakdown 1,006 reviews
5 Stars
574
4 Stars
250
3 Stars
116
2 Stars
33
1 Star
33
85%of customers recommend this product.
(
752 out of
887)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Customer Rating
1
Whirlpool oven is outdated, Samsung is superior.
on June 10, 2023
Posted by: Kirk
from Florida
[This review was collected as part of a promotion.] I’m not happy about the quality of my Whirpool
Model: WFE515S0JS
Serial Number: RC0723710 the quality is poor and technology is outdated compared to Samsung 30-in Smooth Surface 5 Elements 3.4-cu ft / 2.7-cu ft Self-cleaning Air Fry Convection Oven Freestanding Smart Double Oven Electric Range is superior quality and it’s high tech features.
Model: WFE515S0JS
Serial Number: RC0723710 the quality is poor and technology is outdated compared to Samsung 30-in Smooth Surface 5 Elements 3.4-cu ft / 2.7-cu ft Self-cleaning Air Fry Convection Oven Freestanding Smart Double Oven Electric Range is superior quality and it’s high tech features.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 12, 2023
Thank you for sharing your insights with us, Kirk. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 341593.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
LOW quality glass cooktop.
on August 20, 2023
Posted by: TJMSE
from N. Ft. Myers, FL
[This review was collected as part of a promotion.] First time I used it, it scratched up & glass stovetop cleaner is no help. I will be scrapping and buying another brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Hi TJMSE,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376472.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376472.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works okay
on November 13, 2023
Posted by: Mark
[This review was collected as part of a promotion.] We waited 4 months for delivery. The stove is okay but has shortfalls. The bottom drawer does not stay on track and usually falls off when used. It slides on a metal strip, no bearings to open smoothly. The oven is a good size and heats up fairly quickly. The burners heat up rapidly and have a good amount of heat. The controls feel cheap but function fine. Worry they will not last a long time. Overall the stove is much more cheaply made than the one it replaced. Thinner metal and not as sturdy.
Response from whirlpool.comBy CA SOCIAL CARE, November 13, 2023
Hello, Mark! We are terribly sorry to hear about your Whirlpool range. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275335177). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Smudge Marks on two burners, cannot upload pics
on December 2, 2023
Posted by: Anonymous
from Brampton, ON
[This review was collected as part of a promotion.] I bought this range and we are very disappointed with the product. We are a family of 3 and vegetarian. There are so may stain on the hot plate.
2. The burner are really slow to our expectations. We were very happy with GE
2. The burner are really slow to our expectations. We were very happy with GE
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, December 5, 2023
Hello, Rajan Jain! We are terribly sorry to hear about your Whirlpool range. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275880334). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good stove, glass top scratches easily
on January 6, 2024
Posted by: SophieC29
from Stuart, FL
[This review was collected as part of a promotion.] This is a good basic stove, which is what I wanted. Everything works well. I have however been very disappointed with how easily the glass top scratches. Our previous glass topped stove didn't do this, and we had it for many years. With this one I can't take a pan from the oven and place it on the stove top. The scratches on the new stove are very noticeable.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stove top coating peeling
on July 22, 2024
Posted by: Whirlpool range
from Eagle Lake FL
[This review was collected as part of a promotion.] I bought a newly constructed DR Horton home 3/2024 and whirlpool appliances were included. The range stovetop coating is peeling. I am only user and have noticed the coating on the right upper element is peeling.
I am not a satisfied user.
I am not a satisfied user.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 23, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 566994.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice appliance
on May 1, 2020
Posted by: seekJesus
from Florida
[This review was collected as part of a promotion.] I have not used all the functions on this range yet, but so far it's pretty nice! I have to remember that now I have convection as an option! It's so much better having a glass top instead of the top with burner coils and pans. I thought I had damaged the glass top with something I cooked, but was able to clean it up instead.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Adequate stove for a rental home.
on September 17, 2021
Posted by: grump1
from Eaton, CO.
[This review was collected as part of a promotion.] Our stove came to us from a manufactured home purchase not necessarily the choice we'd have made if the purchase was made normally. The disappointment came unexplained but I was able to find in the documentation that the oven was set to "demo". All worked as expected until begining to bake pizza. The oven began to heat for about a minute and then blew the circuit breaker. Strange way to receive a product from a manufacturer as I doubt that Whirlpool sells their product in this manner. A very obscure problem as the manual doesn't describe the problem as a procedure for setup.
Written by a customer while visiting whirlpool.com