Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Average customer rating
4.3
(1,006 Reviews)
Rating breakdown 1,006 reviews
5 Stars
574
4 Stars
250
3 Stars
116
2 Stars
33
1 Star
33
85%of customers recommend this product.
(
752 out of
887)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Customer Rating
2
It's new so it looks great and works well However.
on June 10, 2020
Posted by: David Terwilliger
from Lexington Kentucky
[This review was collected as part of a promotion.] We replaced our 20 year old range with this new one. It is so painfully obvious that this new range will never reach the ripe old age of 20. The quality of construction and materials used are so far below the old one, it is simply sad and heartbreaking. We purchased because it was made in America. Whirlpool has been manufacturing kitchen appliances for many many years, and it is obvious that quality has given way to cost containment and planned obsolescence. Like so many other industries they are no longer in the "appliance business", they are in the profit business. Sad day in America.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 16, 2020
Hey David Terwilliger, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed!
on June 29, 2020
Posted by: Bobbie46
from Somerset, KY
[This review was collected as part of a promotion.] We decided to purchase all Whirlpool appliances when building our new home. I am sad to say there are a couple of things about this range that I am with which I am disappointed. I was not aware that the burners cycle on and off while cooking. I do not like that this causes it to take longer to cook foods. However, the most disappointing feature Is the drawer on the bottom. #1 it is much smaller than my previous range, and #2 the edges inside the top where you pull the drawer out are very sharp! It would be so easy to cut your fingers if you aren’t very careful when opening the drawer. Aslo, this bottom drawer does not roll out and in smoothly. Based on these two things, I would not buy this range again. I regret I could not give a better review.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
NOISY
on May 18, 2020
Posted by: rrhobos
from Sun City , Az
[This review was collected as part of a promotion.] We purchased all new Whirpool appliances aprox.1 month ago and while the Frig., Dishwasher, and Microwave range hood are very nice however the Range is something else entirely; the oven makes a squeaking noise while preheating and while cooking as well as another noise and the tech that was sent out said they all do that.Well we are in our 60s and have had many ranges and everyone we spoke to recently said they have never had that or even heard of such a thing. So DO NOT purchase this range
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 19, 2020
Hey rrhobos, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It does the job.
on January 6, 2024
Posted by: SharonG
from New Jersey
[This review was collected as part of a promotion.] About a year or so ago, my Whirlpool range's control panel died and the repair would have cost as much as replacement. I bought a similar GE model which came highly-rated in its reviews. It ended up being so bad that I merely tolerated it since I could not return it. I had to put the GE to rest (while still under manufacturer warrantee) when the cook surface chipped and neither the manufacturer's warrantee nor the purchased 5-yr service plan covered the replacement thereof.
All I can really say is that I wish I had invested the $$ a year or so ago when the control panel of my previous Whirlpool range died. Even returning to Whirlpool has been disappointing.
1) I DO NOT LIKE the "simplified" control panel and display. It pretends to be intuitive, but it's not. It has been dumbed down so that it does little more than meet my needs. I can see time, timer, OR temperature. My old Whirlpool lived in the "land of AND" where the display provided all that information at a single glance.
2) My previous Whirlpool had hot surface indicators on the cook surface itself, with a light for each burner so I could see which burner was hot. Now I have a single "hot surface" message on the panel display with zero specificity.
3) My previous Whirlpool had an indicator light above each burner's knob to indicate it was on. This one has a single "cooktop on" message in the display, again with zero specificity as to which one. Many times I am looking at the range from a different room and the old indicator bulbs were more informative and visible.
4) My previous Whirlpool had a rack in the oven that included a removable portion which could be moved over to accommodate taller items like roasters. The new range requires I remove the entire rack to make space.
That being said,
I do like sleek appearance and the ease of cleaning the cook surface, and a microfiber cloth is all I need to bring up the shine after my cooking messes are removed.
All I can really say is that I wish I had invested the $$ a year or so ago when the control panel of my previous Whirlpool range died. Even returning to Whirlpool has been disappointing.
1) I DO NOT LIKE the "simplified" control panel and display. It pretends to be intuitive, but it's not. It has been dumbed down so that it does little more than meet my needs. I can see time, timer, OR temperature. My old Whirlpool lived in the "land of AND" where the display provided all that information at a single glance.
2) My previous Whirlpool had hot surface indicators on the cook surface itself, with a light for each burner so I could see which burner was hot. Now I have a single "hot surface" message on the panel display with zero specificity.
3) My previous Whirlpool had an indicator light above each burner's knob to indicate it was on. This one has a single "cooktop on" message in the display, again with zero specificity as to which one. Many times I am looking at the range from a different room and the old indicator bulbs were more informative and visible.
4) My previous Whirlpool had a rack in the oven that included a removable portion which could be moved over to accommodate taller items like roasters. The new range requires I remove the entire rack to make space.
That being said,
I do like sleek appearance and the ease of cleaning the cook surface, and a microfiber cloth is all I need to bring up the shine after my cooking messes are removed.
Written by a customer while visiting whirlpool.com
Customer Rating
4
An ok oven
on March 20, 2020
Posted by: JanayB
from Fairburn, Ga
[This review was collected as part of a promotion.] It’s a good oven, nice quality. I just don’t like that it take a while for the oven to preheat.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works good
on March 31, 2020
Posted by: Mycondo
from Mesa, Az.
[This review was collected as part of a promotion.] This was the model that came with the new condo I had built and it works good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Product Whirlpool
on May 29, 2020
Posted by: Jonathan ABQ
from Albuquerque, New Mexico USA
[This review was collected as part of a promotion.] Purchased my electric range few months ago. Easter dinner boiled over mashed potatos with butter, sour cream.. truly a mess everything stuck to the glass-top range. waited for it to cool, used a glass-top cleaner cleaned up like brand new not a mark on it!
Thank You Whirlpool for making a superior product! 5-Stars
Thank You Whirlpool for making a superior product! 5-Stars
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on June 4, 2020
Posted by: DmsDls
from Buffalo,NY
[This review was collected as part of a promotion.] Unfortunately I’m disappointed with my stove. I’ve had whirlpool most of my adult life and been happy, that’s why I bought again. First off, buzzers are WAY to soft. I’ve ruined oven things because can I heat timer buzzer even when in th kitchen. Also the oven has very thin steel and oven drawer is small, hard to open and close. Over all cheaply made! Stuck with it! Also previous oven was 22 years old and believe me this one probably won’t last 5 years! Also, hate solid black cream top, and burners are still way to hot after the warning lite goes off!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 9, 2020
Hey DmsDls, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com