Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Average customer rating
4.3
(1,006 Reviews)
Rating breakdown 1,006 reviews
5 Stars
574
4 Stars
250
3 Stars
116
2 Stars
33
1 Star
33
85%of customers recommend this product.
(
752 out of
887)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Customer Rating
1
I've had this range for 3 months
on October 14, 2022
Posted by: Kris
from Aurora, Minnesota
[This review was collected as part of a promotion.] I have used it twice and now I'm waiting for the 2nd computer board to be replaced. It took 5 weeks to get the 1st computer board.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Corey T., Social Care Team, October 21, 2022
Thank you for sharing your insights with us, Kris. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement Range
on November 30, 2022
Posted by: Brendan
[This review was collected as part of a promotion.] The range is a replacement to my 18 year old GE electric range. Of the pros, the oven does heat up faster and I don't hear the click click of the relays as my old GE oven did. I also like the digital display of the oven temp as it heats up so I know how long I have until it reaches the desired temp. The stove top is slick, I like the dual burner and the melt option, very nice. On the con side:
1) The oven, while it heats up and when it reaches the desired temp, the stove top gets very warm, the countertop on each side the oven also gets warn as well as the cabinets. This is new to me as my old GE oven never did this, it was very well insulated. And when I tested the clean option, I couldn't even touch the countertop as it was too hot. The inner cabinets also too hot. This concerns me alot. I don't know if I will ever use this feature. The manual says to remove stuff from the bottom drawer and cabinets, but it doesn't matter if the countertop and cabinets still get very hot. I don't think this oven is very well insulated.
2) The bottom drawer is cheaply made with very thin metal. The edges are not rounded and very sharp, I cut myself the first time I opened it while placing some pans in it. I will try and find some rubber molding to place around these edges.
3) When the oven reaches the desired temp, it displays that temp, so I cannot change it to the clock. I press the clock button, it displays for a few seconds, but then goes back to the temp. I wish this was an option to change between temp and clock.
1) The oven, while it heats up and when it reaches the desired temp, the stove top gets very warm, the countertop on each side the oven also gets warn as well as the cabinets. This is new to me as my old GE oven never did this, it was very well insulated. And when I tested the clean option, I couldn't even touch the countertop as it was too hot. The inner cabinets also too hot. This concerns me alot. I don't know if I will ever use this feature. The manual says to remove stuff from the bottom drawer and cabinets, but it doesn't matter if the countertop and cabinets still get very hot. I don't think this oven is very well insulated.
2) The bottom drawer is cheaply made with very thin metal. The edges are not rounded and very sharp, I cut myself the first time I opened it while placing some pans in it. I will try and find some rubber molding to place around these edges.
3) When the oven reaches the desired temp, it displays that temp, so I cannot change it to the clock. I press the clock button, it displays for a few seconds, but then goes back to the temp. I wish this was an option to change between temp and clock.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Builder Installed
on December 15, 2022
Posted by: NancyDrew62
from Live Oak, FL
[This review was collected as part of a promotion.] This is a brand new house, we closed on 11/21. We installed backsplash tile and to do so we pulled the range out to work behind it and there’s a big gash/dent in the side of the range and it looks like it’s affected part of the electrical and probably why the oven light won’t come on and gives a funny beep when trying to turn it on. We have a warranty claim pending as the builder referred us to Whirlpool. I am concerned to even use the range. Warranty appt is 12/21. Thank you Whirlpool for setting up the appt so quickly although it’s still a week away.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Only 2 years old
on December 26, 2022
Posted by: Only 2 year's old
from South Carolina
Purchase with the house on 10/30/2000 and on
12/23/2022 the “Oven will turn on but will take a very long time to heat up”. It would take about ten minutes to reach 120 degrees. Also the “Oven Light” would not turn off, I had to remove the bulb.
12/23/2022 the “Oven will turn on but will take a very long time to heat up”. It would take about ten minutes to reach 120 degrees. Also the “Oven Light” would not turn off, I had to remove the bulb.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 30, 2022
Thank you for sharing your insights with us, Only 2 year's old. It's hard for us to hear that you had a negative experience with your Range, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203OZyk or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Smooth cooking
on December 27, 2022
Posted by: Satisfied
[This review was collected as part of a promotion.] This appliance was part of the new build package and I'm pleased so far. My only concern is that when I use the stove top it has a crackle/popping sound. I'm hoping it's because it's new. I'll try it out again to see if it stops (that's the only reason for the 4 star).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just in time for Thanksgiving
on December 28, 2022
Posted by: CharK
from Pt O Connor, TX
[This review was collected as part of a promotion.] Bought our new Whirlpool range right before Thanksgiving. It worked like a charm just when we really needed it. Very happy we got it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
it works
on January 21, 2023
Posted by: Kend
from NC
[This review was collected as part of a promotion.] The range works fine but the drawer is cheaply made and no rollers to make it slide in and out easily. Just cheap stamped metal. Would not have bought if we knew it was like that
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible User Manual
on May 25, 2023
Posted by: Kathy
from Belleview, FL
[This review was collected as part of a promotion.] I just bought a new home and the builder put this oven in. The instructions that came with it are terrible and does not help with operating the oven. I even downloaded a user guide for this oven and still no help.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 26, 2023
Thank you for sharing your insights with us, Kathy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 331153.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com