Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
4.6
(2,856 Reviews)
Rating breakdown 2,856 reviews
5 Stars
2,067
4 Stars
540
3 Stars
134
2 Stars
42
1 Star
73
93%of customers recommend this product.
(
2,167 out of
2,341)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
4
Would be nicer with textured doors
on February 9, 2021
Posted by: Horatio6
from FL
Refrigerator is in a beach house. Would not have bought such a plain refrigerator for my full time residence.
No, I would not recommend this to a friend.
Features
4
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, March 9, 2021
Hello Horatio6,
Thanks for the review! We always appreciate feedback from our customers. We apologize if this refrigerator's design did not appear as expected, and we'll pass this along to our product design team. We are happy to have you as a member of the GE family, and if there's any questions or concerns you have let us know!
-Sylvia@GEA
Thanks for the review! We always appreciate feedback from our customers. We apologize if this refrigerator's design did not appear as expected, and we'll pass this along to our product design team. We are happy to have you as a member of the GE family, and if there's any questions or concerns you have let us know!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t work from day one
on February 9, 2021
Posted by: Kaia78
from Austin
I’d give this a zero star if possible. I ended up buying this because the other fridge we purchased was back ordered for months and we needed something. It didn’t work right from day one. Gets cold then defrosts for about half a day. Everything melts and gets warm in the fridge and freezer. Still waiting for the replacement and it’s been weeks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 12, 2021
Hello there Kaia78,
Thank you so much for your feedback. We're so terribly sorry to hear that your refrigerator didn't work and caused your food to melt and get warm. We can truly understand your frustration with that! We do pass this information to the development team so improvements can be made. Stay in touch! Mike@GEA
Thank you so much for your feedback. We're so terribly sorry to hear that your refrigerator didn't work and caused your food to melt and get warm. We can truly understand your frustration with that! We do pass this information to the development team so improvements can be made. Stay in touch! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Size and the way it was sit up.
on February 9, 2021
Posted by: Pumpkin shine
from Ok.
Was the size we now needed. Would like to see it to be able to have the freezer on the bottom, but it's working out better than I thought it would for us.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on February 10, 2021
Posted by: Knightwolf
from Erie pa
Lots of room and storage and the led light is nice and bright great for midnight snackers
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
attractive
on February 10, 2021
Posted by: Anonymous
from wisconsin
overall good product but disappointed with trying to find an icemaker for this model
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, March 3, 2021
Hi there warnersyoda,
Thanks so much for sharing your review. We're sorry to hear about your disappointment with finding an ice maker. We can understand your frustration. The ice maker needed for this model is IM4D. You can order this ice maker by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/.
Thank you for being part of the GE family. Take care. Mike@GEA
Thanks so much for sharing your review. We're sorry to hear about your disappointment with finding an ice maker. We can understand your frustration. The ice maker needed for this model is IM4D. You can order this ice maker by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/.
Thank you for being part of the GE family. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
LOUD!!!
on February 10, 2021
Posted by: RTTR
This fridge is super loud. Not only is it louder than my 5 year, it broke within a week of having it delivered to our home! Once repaired it seems to be holding up but it was repaired 5 days ago so let’s hope the new part is better than the original.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 29, 2021
Hi RTTR - We're so sorry for any inconvenience you've experienced with your refrigerator and are glad to hear it's been repaired. Please take a look at page 19 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf. We're glad to have you in the GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great
on February 10, 2021
Posted by: Melanie Hudd
from Hilo Hawaii
Great refrigerator for the price. I would recommend people to buy it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 3, 2021
Hello there Melanie Hudd,
Thank you very much for giving this refrigerator a rating. We definitely appreciate you recommending this refrigerator! Thank you for being a part of the GE family. Take care. Mike@GEA
Thank you very much for giving this refrigerator a rating. We definitely appreciate you recommending this refrigerator! Thank you for being a part of the GE family. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good size for good price
on February 11, 2021
Posted by: Fer95
from Indianapolis
This fridge was a God send but I wish i would have received it earlier. i was without a fridge for two weeks but seemed like an eternity. It has pretty good space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com