Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
4.6
(2,833 Reviews)
Rating breakdown 2,833 reviews
5 Stars
2,055
4 Stars
535
3 Stars
130
2 Stars
42
1 Star
71
93%of customers recommend this product.
(
2,156 out of
2,327)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
5
Good value
on September 5, 2020
Posted by: MWH7
from Bellflower, CA
Working fine. The fridge is just the right size for the space that I have.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for small families
on September 6, 2020
Posted by: Mimi Francis
from Houston
its just my daughter and me, this refrigerator meets the need for us. I love the shiny black surface.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great glass shelves
on September 16, 2020
Posted by: Earthling
from Mass.
I love the glass shelves and the extra door storage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
good product
on September 28, 2020
Posted by: Grullagirl
from Toledo, Ohio
Purchased 9/23/20 United Stated in the middle of Covid-19. I was looking for something in white just a little larger than the 17 cubic feet I was replacing. There is a shortage on everything in the US.No white top freezer units are available However, the sales rep directed me toward what he called green. The color is actually Slate. It's attractive, has very similar features as my current model and within my price range.. I looked and measured for a short time and decided to purchase. Being a new unit it makes different sounds than the old unit when it was running properly. I read the owner's and discovered these are all normal sounds. Just will take time adjusting to the new color and the new sounds. Overall happy with the unit
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on October 4, 2020
Posted by: Kate1727
from Michigan
For just being a simple fridge it’s great. It’s not too big and has great door shelves
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and energy efficent!
on October 17, 2020
Posted by: KellyBanjo
from Tully, NY
We replaced this model with the GE garage ready. The Garage ready was running all the time. This is quiet and has wonderful storage space for our family of 6. I would recommend this product! Highly satisfied! American Made!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
doesn't work
on November 9, 2020
Posted by: cktt
from Erie, PA
Freezer won't freeze anything. Turned up dial from normal setting and still won't get to zero degrees. Had to throw out a full freezer of food two days after purchasing.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 8, 2020
Hello Cktt - Thanks for your review. We are sorry to hear about your refrigerator experience and we apologize for the inconvenience. Our product team would like to look into this for you. If you would, please send us an email through our Contact Us page at: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Thanks for your feedback. Olga@GEA
Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Issues with the freezer not working!
on November 10, 2020
Posted by: Disappointed_in_GE
I had to return my first unit as the freezer would randomly start rising in temperature. Now the replacement unit is doing the same thing!
There seems to be a correlation between opening/closing the fridge door and the freezer temperature rising above save temperatures (41 degrees!). I've even tried pushing on the freezer door each time I close the fridge door, just to ensure there is a nice seal. It still happens. Not always, but every couple of days the freezer starts racing in temperature.
The problem (if the above ins't enough) is that the unit won't start cooling itself until the fridge portion reaches a certain temperature. So the freezer will just keep going up and up until the fridge is warm enough to kick in the cooling. This is incredibly frustrating for a 2 week old brand new appliance, which is already a replacement of an equally defective unit.
There seems to be a correlation between opening/closing the fridge door and the freezer temperature rising above save temperatures (41 degrees!). I've even tried pushing on the freezer door each time I close the fridge door, just to ensure there is a nice seal. It still happens. Not always, but every couple of days the freezer starts racing in temperature.
The problem (if the above ins't enough) is that the unit won't start cooling itself until the fridge portion reaches a certain temperature. So the freezer will just keep going up and up until the fridge is warm enough to kick in the cooling. This is incredibly frustrating for a 2 week old brand new appliance, which is already a replacement of an equally defective unit.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 9, 2020
Hello - Thanks for posting your review. We apologize for the issues you've had with your new refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com