Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
4.6
(2,833 Reviews)
Rating breakdown 2,833 reviews
5 Stars
2,055
4 Stars
535
3 Stars
130
2 Stars
42
1 Star
71
93%of customers recommend this product.
(
2,156 out of
2,327)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
4
Great features.
on July 25, 2024
Posted by: MerceGE2964
from Palm Harbor, Florida
I had a problem with freezer door not sealing but they brought a new refrigerator and until now is working fine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Ok
on August 1, 2024
Posted by: Colorado99
I like my new refrigerator is good but it is noisy I miss my Kenmore
Written by a customer while visiting geappliances.com
Customer Rating
3
Product good, packaging issue
on August 4, 2024
Posted by: Daizen
Fridge is nice, but the shrink wrap is difficult to remove and there are little remnants all over the edges... this is why 3 stars... its ridiculous that i cant remove this stuff. Only had fridge a short period of time and so far it is good.
Response from geappliances.comBy Charlie, GE_Appliances, August 5, 2024
We'd like to help you with some information to remove the protective layer from the refrigerator. For your convenience, we have posted the link to this manual below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676
Written by a customer while visiting geappliances.com
Customer Rating
4
Great slick look!
on August 5, 2024
Posted by: DD1020
from Everett Mass
Love this fridge. Keeps everything cold. Works efficiently.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Brittany, GE_Appliances, August 30, 2024
Thank you for providing your feedback. We are pleased to hear you are enjoying the sleek new look of your refrigerator. We are sure you will get to enjoy this unit for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
3
Just okay
on August 8, 2024
Posted by: NA n
from Chicago
My refrigerator makes a loud noise on and off. When it freezes things in the freezer I have ice in the back of the freezer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, August 8, 2024
Refrigerators can make a wide range of noises during operation, and we suggest checking out the articles below for more information.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
This next article gives tips on what to do when you’re having trouble with your freezer icing
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
If none of this helps, or if you believe the noise you’re hearing is outside of normal operation, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
This next article gives tips on what to do when you’re having trouble with your freezer icing
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
If none of this helps, or if you believe the noise you’re hearing is outside of normal operation, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
3
Fine for a single senior
on August 9, 2024
Posted by: DarMac
It is incredibly noisy but I’m guessing that’s normal. I like that my food is now cold again!!!!
Response from geappliances.comBy Jonathon, GE_Appliances, August 9, 2024
We want to help go over some of the sounds that you are noticing with your refrigerator. You can view the following article, which goes over all of the normal sounds that can occur during operation. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901).
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect for tiny home
on August 10, 2024
Posted by: DHtorr
from Torrance, CA
The first one delivered sounded like a prop plan. The replacement unit it just fine. You can hear a hum, but it's nominal.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer door
on August 12, 2024
Posted by: hitshr1
from Sigel, Pa
the freezer door needs a stronger magnet, it keeps opening when the bottom fridge door is opened and closed. Other than that I do like the fridge
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Joyce, GE_Appliances, August 13, 2024
We are glad to hear you like your new refrigerator. This is caused by air quickly moving from one area to the other, and the force of this air causes the section to open. You may notice this happening more frequently if the door is slammed or forcefully closed. We recommend making sure your refrigerator is leveled. Please take a look at the following link that will have some additional tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
Written by a customer while visiting geappliances.com