Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
4.6 out of 5
4.6
(2,833 Reviews)
Open Ratings Snapshot
Rating breakdown 2,833 reviews
5 Stars
2,055
4 Stars
535
3 Stars
130
2 Stars
42
1 Star
71
93%of customers recommend this product. 
(
2,156 out of 2,327
)
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Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
5 out of 5
5
Nice Fridge at a great price.
on February 28, 2024
Posted by: Gerry with a G
from Muncy, PA
I have had the fridge for 6 days now. It keeps my food nice and cold as expected. It is fairly quiet except for the fan in the freezer. It helps if you put food in front of the fan. It is then quieter. My last GE was almost 23 years old and that greatly influenced my decision because it still ran and was nice and cold. Just decided it was time for a new one at a great price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Shop for a different brand
on March 2, 2024
Posted by: Julietkitty
from Naples, FL
Loud, not cooling refrigerator section after on a few weeks. Will not purchase GE again.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy JoyceGE_AppliancesMarch 4, 2024
We are very sorry to hear your new refrigerator isn't cooling. This is not what we expect to hear and apologize for your inconvenience. If you haven't already, we recommend resetting the electronics by unplugging or flipping the breaker off for a couple of minutes. Then restore power and allow a couple of hours to get it to start cooling. If you still have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love the thickness of doors/very quiet
on March 10, 2024
Posted by: Trip89
from Soddy Daisy, Tennessee
We are loving our new top freezer refrigerator and feel that it is made much better than other name brands. It doesn't feel
cheaply made
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Poor quality refrigerator
on April 4, 2024
Posted by: Garage unit1
The refrigerator has already stopped working after only 4 months
Response from geappliances.comBy AdrianGE_AppliancesApril 5, 2024
We would like to assist you with this refrigerator. We recommend scheduling service with one of our certified technicians to get this operational issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
PROBABLY WILL RETURN
on May 4, 2024
Posted by: SEMAJKILO
REFRIGERATION IS GREAT, BUT
NO WAY TO MAKE LEVEL.ALL WHEELS, NO LEGS
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy TierraGE_AppliancesMay 6, 2024
We're happy to help you with your refrigerator. It is possible to level this unit. For directions on how to do this, please refer to page 10 of the owner's manual:

https://products-salsify.geappliances.com/image/upload/s--RLvbJVUm--/q0ypudlgrw7njxfesvvi.pdf?_ga=2.265752778.41588371.1715001398-1734451522.1686318769
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Good fridge
on May 31, 2024
Posted by: Jette K
For cold super fast, more usable storage than our previous fridge. Functional. Solid. Not too loud.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Not good
on July 12, 2024
Posted by: imc2024
Very poor product. The refrigerator stopped working slightly over a month after purchase.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Response from geappliances.comBy JonathonGE_AppliancesJuly 15, 2024
We're sorry to hear about your refrigerator no longer working. We want to help out with this. We suggest scheduling one of our technicians to come out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
GE is a Great Refrigerator
on July 15, 2024
Posted by: Soulblessed
from MI
I like that this refrigerator holds a lot. All the bracket's on the doors are sturdy and can hold heavy (2 gallons of milk) products. I love that the sandwich drawer can be transferred to any shelf, and can slide to right or left side, or leave it the middle. The freezers is large enough for me. The light is bright and there’s 1 knob that controls both the refrigerator and freezer. It feels solid and has adjustable legs for balance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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