Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
5
Good Purchase
on April 4, 2022
Posted by: Fenwick865
from Springville, NY
I like the adjustable sliding drawer. Especially when I switched door hinge. I read a lot a review about these units being loud and was concerned. I guess it could be a touch louder than my old fridge. It’s fine by me. I can’t hear it outside the kitchen.
We needed a smaller refrigerator for our garage to go in a space where our washer and dryer used to be with our freezer. This worked perfectly. We added the icemaker for those Texas summers when you need extra ice. It doesn't have all the bells and whistles but great for our use!
Have used a lot of GE products and they last a long time.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 30, 2022
Hello there, thank you for the review. We are really disappointed to hear that you are let down with the quality of your refrigerator, and we can definitely imagine how frustrating it would be to feel that your older unit was better quality. For this, we sincerely apologize.
Please know that we are passing this feedback along to our design and engineering teams for future review, and we really appreciate this insight. If there are any other ways we can help in the future, please feel free to reach out. -Elliot@GEA
Our old refrigerator stopped working and we purchased this refrigerator to replace it as our extra refrigerator. Perfect size for our basement laundry room. It is very quiet running and has enough space and more to store all of the extra beverages and other overflow food and freezer items that do not fit in our kitchen refrigerator. We purchased a side by side refrigerator for our kitchen several years ago and have been happy with it therefore we didn't hesitate to purchase another GE refrigerator for our basement laundry room. Happy with the purchase.
My previous refrigerator had the bottom freezer. But I like the top freezer better. It seems to hold more. And the bottom refrigerator for some reason I can organize it better. I had a Samsung but too many repairs. I know my GE will Last for years .
We have had this fridge for a bit now and it keeps freezing all of our food on it's recommended setting. If we turn it down to 2 it lets the stuff in the freezer unthaw.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, March 28, 2022
Hi there, we're so sorry to hear this refrigerator has been freezing your food. This must be such a hassle for you to deal with and we're happy to help.
We first suggest checking out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491&_ga=2.36971172.502932023.1648474246-1233938546.1597758556
If you were to continue having any issues, we'd recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident this information will get you taken care of and we're wishing you nothing but the best.