Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.4
(2,643 Reviews)
Rating breakdown 2,643 reviews
5 Stars
1,676
4 Stars
620
3 Stars
193
2 Stars
67
1 Star
87
89%of customers recommend this product.
(
2,239 out of
2,517)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
1
Had nothing but trouble with it
on March 29, 2017
Posted by: RA Blake
from Tennessee, United States
I bought this 4 months ago and had it worked on 3 times and still not fixed
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
frost ?
on January 28, 2016
Posted by: long island 516
from long island , NY
i've had this refrigerator for about two months now , freezer is quirky often there is frost on items
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Design
on February 9, 2016
Posted by: MAC1068
from Westchester County, NY, United States
I had to have it repaired once already. Having only when temperatures control does not work well at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
A refrigerator failure
on July 7, 2016
Posted by: PaulM53
from Hancock, MI, United States
I purchased this refrigerator in September 2015. After 4 months I got tired of soft ice cream and questionable temperature stability. I put a thermometer in the freezer and found it was ranging between 10 and 15 deg. I kept turning the thermostat knob toward coldest without effect. I requested a service call and the repair person installed a new thermostat without effect. A second call resulted in the serviceman stating it probably needs a compressor and he doesn't have a license to work on compressors. Another serviceman came out and installed a fan and re-visited and installed a new air tunnel in the back of the freezer. There was a difference but the freezer now ranges between 2 deg (good) and 10 deg (not good). The new serviceman has suggested putting in another thermostat because the first one might be bad. I don't know how much longer this will go on before we all give up.
I bought this based on past experience. All the kitchen appliances are GE and they replaced GE's. Not sure in this day and age that loyalty means anything.
I bought this based on past experience. All the kitchen appliances are GE and they replaced GE's. Not sure in this day and age that loyalty means anything.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Brenda at GE, GE Appliances, July 13, 2016
Hello,
Thank you for taking the time to write a review on your refrigerator. We're sorry for any inconvenience you've experienced. This is not what we would expect of our products. I have forwarded your comments to our Refrigeration Product Managers.
We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We're sorry for any inconvenience you've experienced. This is not what we would expect of our products. I have forwarded your comments to our Refrigeration Product Managers.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible!
on November 8, 2019
Posted by: Tom Fletch
This is the second one delivered within the last two weeks.. The first one didn't work at all. The second one worked for a few days.
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 11, 2019
Hello Tom - We're sorry to hear of your experience and apologize for any inconvenience with your new refrigerator. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
LOUD
on January 20, 2020
Posted by: BARBwau
from OMAK WA
LOUD. POOR SETUP INSIDE. Nothing to make me ever buy this product again.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product!
on October 24, 2014
Posted by: mariam25
from Philadelphia, PA, United States
So far so good... The product quickly got cold as soon as we plugged it in!
It is very quite, roomy inside shelves and the inside glass top is really easy to clean.
Kudos GE
It is very quite, roomy inside shelves and the inside glass top is really easy to clean.
Kudos GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Unit, Great Price
on November 28, 2014
Posted by: MJMm
I just got it. the delivery team was very good. Took the old , and brought in the new.
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com