Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
2
Sorry to disappoint.
on June 8, 2022
Posted by: raqh
from New Hampshire
It runs a lot and is very loud. The design has the air flowing from the refrigerator into the freezer, pushing smells such as marinating meat, into your face when you open the freezer door. In mine, setting the temperature control to the recommended '3' caused the freezer to ice up. I suspect that was because the gasket sealing the freezer door was not at first malleable enough to truly seal. At '2' the icing stopped, and when the seal took, no icing at '3' has been observed.
No, I would not recommend this to a friend.
Response from geappliances.comBy Guy@GEA, GE Appliances, June 18, 2022
Hi there, we're so sorry to hear your refrigerator is running louder than expected and that your freezer iced up on the "3" setting. We understand this would've been aggravating to deal with and we never want this for our consumers. If you were to experience any issues with your seal again, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to make sure you're taken care of if needed. We appreciate you reaching out to us and we're wishing you the best.
This GE refrigerator makes a big noise sporadically.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, June 3, 2022
Hi there - Thanks for posting a review on your refrigerator. So sorry that it's making strange sounds. Our newest models do create a certain degree of sound and may sound different than your previous unit. You may hear a high pitched hum or pulsating sound. If the sound you're hearing is abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for the feedback. Please know that we're always here to help if anything ever comes up. -Mikayla@GEA
I love that everything is cold like it should be. Easy to clean. Easy removable shelves in both fridge and freezer sections. Three shelves on door is a plus for all the dressings, condiments, etc. The movable meat tray is a first, I have not seen this before or owned a fridge that had one.