Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.4
(2,682 Reviews)
Rating breakdown 2,682 reviews
5 Stars
1,711
4 Stars
621
3 Stars
194
2 Stars
68
1 Star
88
89%of customers recommend this product.
(
2,267 out of
2,546)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
1
DEAD AFTER 6 MONTHS
on July 15, 2016
Posted by: fb4life
from Denver, CO, United States
Bought this in December and it broke down in July.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jill at GE , GE Appliances , July 18, 2016
Thank you for taking the time to write a review on your refrigerator. We regret any inconvenience you are experiencing and recommend taking advantage of your provided one year warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. Appointments can be scheduled online at:
http://geappliances.com/service_and_support/service/
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
http://geappliances.com/service_and_support/service/
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Facility Manager
on July 14, 2016
Posted by: MRBTZ
from Jacksonville Beach, FL, United States
Great value and very applicable to my needs. Highly recommend this product.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice and cold,a lot of room,very nice.
on July 14, 2016
Posted by: Donnie 56
from Elyria, OH, United States
So far so good,a lot better than the other I had. I bought it in 1995,so I got 21yrs from it and I hope this unit will stand up to the GE standard.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
great space and good features
on July 11, 2016
Posted by: elyoron1
from California, United States
well Im happy with my new refrigerator and hope that I will enjoyed for years to come thank you for this great appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
is a good size
on July 10, 2016
Posted by: oreo1
from Massachusetts, United States
I bought this and am so comfortable with the thing I put inside
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Performance
on July 10, 2016
Posted by: KDBorg
from Missouri, United States
Have purchased several GE products over the years and have never had any issue's.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
A refrigerator failure
on July 7, 2016
Posted by: PaulM53
from Hancock, MI, United States
I purchased this refrigerator in September 2015. After 4 months I got tired of soft ice cream and questionable temperature stability. I put a thermometer in the freezer and found it was ranging between 10 and 15 deg. I kept turning the thermostat knob toward coldest without effect. I requested a service call and the repair person installed a new thermostat without effect. A second call resulted in the serviceman stating it probably needs a compressor and he doesn't have a license to work on compressors. Another serviceman came out and installed a fan and re-visited and installed a new air tunnel in the back of the freezer. There was a difference but the freezer now ranges between 2 deg (good) and 10 deg (not good). The new serviceman has suggested putting in another thermostat because the first one might be bad. I don't know how much longer this will go on before we all give up.
I bought this based on past experience. All the kitchen appliances are GE and they replaced GE's. Not sure in this day and age that loyalty means anything.
I bought this based on past experience. All the kitchen appliances are GE and they replaced GE's. Not sure in this day and age that loyalty means anything.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Brenda at GE, GE Appliances, July 13, 2016
Hello,
Thank you for taking the time to write a review on your refrigerator. We're sorry for any inconvenience you've experienced. This is not what we would expect of our products. I have forwarded your comments to our Refrigeration Product Managers.
We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We're sorry for any inconvenience you've experienced. This is not what we would expect of our products. I have forwarded your comments to our Refrigeration Product Managers.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
roomy and quiet
on July 7, 2016
Posted by: Dee k
from Michigan, United States
Delivered yesterday and it got up to temperature fairly quickly. Nice and quiet operation so far. Will have to wait and see on the reliability of the unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com