Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
1
Garbage! GE used to mean quality.
on November 23, 2022
Posted by: Aaron I
from New London, CT
I bought this fridge new less than 18 months ago. First the freezer started icing over, then the top shelf of the fridge started freezing food even on the warmest setting, now the fan in the freezer is making a horrible, pulsating worrying noise (think of the Tardis starting up). When I scanned the QR code to check the warranty, it said I needed to pay ~20% of the total cost to have some one to come out and check on it... before parts and labor. So much for GEs customer service, so much for their reputation for quality. Luckily I have a solidly built 1970s GE fridge that still works in my basement.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 28, 2022
Hello - We appreciate your review. We are sorry your fridge is not working as expected. We understand how burdensome this may be for you. One of our agents will be reaching out to you via email to investigate this issue further. Please keep an eye out on that email and respond at your earliest convenience. We look forward to finding a solution with you so you can enjoy your refrigerator! -Shayla@GEA
I just LOVE!! It is really big while still compact. Spacious, comfortable. Tall, I don't have to bend every time I'm going to get something, unless it is in the lower part. It functions great, saves energy, more than some E-Star Certified. The price was just. I simply had no idea that I could be in love with a fridge, but I am. I highly recommend if you are looking for something in between to basic and too much. This is the perfect fridge for you!
I have a small, narrow kitchen and this fridge fits great. It looks like a really expensive model and looks nice. It nicely cools, keeping things both on the top and bottom shelf a consistent temperature. My only reason for giving it 4 stars is the ice maker doesn't auto shut-off because the ice piles up on one side and starts going over the bin. But overall, I like th efridge.
So far so good. Runs quite, fits in spot in my small kitchen perfectly, cost fair as well. Know what the best feature is? A simple refrigerator to do its job without all the “toots and whistles”….just as I wanted.