Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.4 out of 5
4.4
(2,682 Reviews)
Open Ratings Snapshot
Rating breakdown 2,682 reviews
5 Stars
1,711
4 Stars
621
3 Stars
194
2 Stars
68
1 Star
88
89%of customers recommend this product. 
(
2,267 out of 2,546
)
Best Buy Privacy Policy
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
1 out of 5
1
Does not work!
on May 27, 2017
Posted by: Batuka
from Austin, TX, United States
Brand new as of December and since then, had to have it repaired 3 times and now it's broken again! Unbelievable! Freezer over works and then the motor gets very loud then goes out. This leaves the refrigerator section warm and all our food goes bad within a day. Horrible appliance! DO NOT BUY!!!!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy BRENDA@GEA, GE Appliances, June 1, 2017
Hello Batuka,

Thank you for taking the time to write a review on your refrigerator. We truly regret your experience and we would like to look into this issue for you. If you would, please forward this email to eResponse@ge.com. Please include the following information:

~Contact Name
~Home Address
~Phone Number
~Model Number-GTS18GSHSS
~Serial Number
~Date of Installation
~Name of Servicer
karinaleeclark@gmail.com

We appreciate your feedback and look forward to hearing from you.

Does not work! 179955873
I have used this product for 3-6 months
Sweepstakes No


Brand new as of December and since then, had to have it repaired 3 times and now it's broken again! Unbelievable! Freezer over works and then the motor gets very loud then goes out. This leaves the refrigerator section warm and all our food goes bad within a day. Horrible appliance! DO NOT BUY!!!!


Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
USED IT ALL TIME
on May 25, 2017
Posted by: RICHAAAAAA
from Charter To of Clinton, MI 48035, United States
GOOD **********************************************
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Good value at a good price
on May 24, 2017
Posted by: Akap
from Plantation, Fl
Purchased for rental property. Works fine. Ice. Maker also works well
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Very Roomy
on May 24, 2017
Posted by: Gretta5
It fits a large amount of groceries and has ample freezer space
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Very pleased
on May 23, 2017
Posted by: Roevka
from Arlington, MA, United States
This is a great refrigerator at a great price. Would buy this product again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great beer fridge for the garage.
on May 23, 2017
Posted by: 1949 Chevrolet
from Texas
I use this strictly for drinks in the garage. Works very well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Disappointing
on May 22, 2017
Posted by: Birdwatcher5
from Boston, MA, United States
I purchased the refrigerator just over 2 months ago and already it groans and makes loud noises while running.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great product
on May 22, 2017
Posted by: Arthur 79
from Oroville, CA, United States
have had this product for at least a month and so far very happy with this product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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