Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
3
Disappointed
on October 5, 2017
Posted by: DiCesare
from Utica NY
I bought this top freezer refrigerator a few months ago and I am not completely satisfied with it. There is no light in the freezer and I had to crank the temperature up considerably to get my food in the freezer to freeze properly. It also makes a knocking noise occasionally.
I don't know why there is no light in freezer. I never herd of freezer with no light before
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
4
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 5, 2017
Hello aceman100,
Thank you for taking the time to write a review on your new refrigerator. We are glad to know you are pleased with unit except for no light in the freezer.
Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us. We have forwarded your comments to our product design team.
Disappointed in refrigerator as it has what I consider to be a big design problem. When the refrigerator door is closed, the freezer door pops open. Most of the time, it closes back up, but if the refrigerator door is closed hard, the door opens too far to close back and unless you see it, you can loose whatever you have in the freezer.