I have had this fridge for 4 years and right after the warranty expired the freezer ran non stop and the freezer ices over at least 3 times a year and I have to defrost the whole thing.
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Response from geappliances.comBy Devin@GEA, GE_Appliances, July 13, 2023
Hi there,
We appreciate you taking the time to provide feedback on your GE top-freezer refrigerator. We are so sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation, nor the quality that we expect.
If you haven't already, we recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for you review, and for choosing GE Appliances for your home! -Devin@GEA