Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.4
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
214
4 Stars
81
3 Stars
28
2 Stars
8
1 Star
14
87%of customers recommend this product.
(
249 out of
287)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
4
Good features.
on December 25, 2021
Posted by: BrianPaulDrew
from Sherwood, Oregon
Love the movable drawer. Need more levels for shelve adjustment. Works great. Maybe separate controls for fridge and freezer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud
on December 30, 2021
Posted by: Cozziex3
from EDH CA
This is the loudest refrigerator that I have ever owned. It seems to always be always trying to cool, even after we adjusted the temperature
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 3, 2022
Hi there,
Thanks for taking the time to write a review. Sorry to hear about the issues that you've had here. Know that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while it's running.
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
With all of that said, if you'd like to read more about normal and abnormal sounds that you may hear coming from your unit, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We do hope this is helpful for you. If you've got questions or concerns in the future, know that we're always here to help as best we can.
All the best,
Michael@GEA
Thanks for taking the time to write a review. Sorry to hear about the issues that you've had here. Know that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while it's running.
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
With all of that said, if you'd like to read more about normal and abnormal sounds that you may hear coming from your unit, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We do hope this is helpful for you. If you've got questions or concerns in the future, know that we're always here to help as best we can.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Deal
on March 22, 2022
Posted by: Mr Bill 4545
from Mooresville nc
Had food in there for days...and it brand new! Ice cream is like water .. unbelievable... Expected more from GE
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 24, 2022
Hello- We are so sorry to hear you had these issues with your new refrigerator. This is not the ownership experience we want for you and would like to get a little more information from you. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Cooling failed in Refrigerator after 14 months
on July 18, 2022
Posted by: Sliktop
from La Veta, CO
Clean appearance and the size fit our limited space. I've owned several GE monogram appliances before, without any problems. Online reviews were good, but the refrigerator compartment cooling failed after 14 months, so no warranty coverage. Freezer and compressor seem fine. Our remote rural location makes repairs a problem, but it is probably a simple fan replacement? In any case, we didn't like bending over to get food, so it will be replaced.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, July 26, 2022
Hi there, we're pleased to know your refrigerator is looking good, but we're so sorry to hear this stopped cooling after just 14 months. This would be disappointing and we never want that for you. With that said, we would like to get in touch so please be on the lookout for an email from our team. We look forward to connecting and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size
on August 14, 2023
Posted by: PhilTTCD
from Chesapeake
I love how light it was and it was short enough to fit in my trailer without having to lay it down.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 22, 2023
Hello there! Thank you for taking the time to provide us with your feedback. We are so happy that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Freezer great
on August 17, 2023
Posted by: none27456
Freezer suuuuuper cold! Gets drinks cold within 10 minutes
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful features!
on September 12, 2023
Posted by: Anya11171
from Decatur, Alabama
The refrigerator is a high use item in every home so having a good one is important for yourself and your family. I absolutely love my new refrigerator. It’s roomy and it has a sliding drawer which we use for cheese and deli meat. There’s two bottom drawers as well and the temperature controls are perfect for your needs. I cannot recommend this refrigerator enough.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Very Cold
on September 21, 2024
Posted by: History Buff
from Las Vegas, NV
It’s just a very basic, small refrigerator that doesn’t get as cold as a full-size fridge, even with the temperature control set to its coldest setting. It was put in by the builder of our new home (Lennar) as a perk to sell the house. The soft drinks that I keep in it get to just below room temperature, which isn’t my preference. I get enough of that in Europe.
We’ll be replacing it with a better appliance in the next few months.
We’ll be replacing it with a better appliance in the next few months.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Response from geappliances.comBy Tierra, GE_Appliances, September 23, 2024
We'd like to assist you with your refrigerator. The recommended temperature settings are 37 degrees Fahrenheit in the fresh food and 0 degrees Fahrenheit in the freezer sections. If your unit isn't getting cold enough, we recommend referring to the troubleshooting in the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com