Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.4
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
206
4 Stars
77
3 Stars
27
2 Stars
8
1 Star
14
87%of customers recommend this product.
(
240 out of
276)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
2
Loud
on December 30, 2021
Posted by: Cozziex3
from EDH CA
This is the loudest refrigerator that I have ever owned. It seems to always be always trying to cool, even after we adjusted the temperature
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 3, 2022
Hi there,
Thanks for taking the time to write a review. Sorry to hear about the issues that you've had here. Know that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while it's running.
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
With all of that said, if you'd like to read more about normal and abnormal sounds that you may hear coming from your unit, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We do hope this is helpful for you. If you've got questions or concerns in the future, know that we're always here to help as best we can.
All the best,
Michael@GEA
Thanks for taking the time to write a review. Sorry to hear about the issues that you've had here. Know that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while it's running.
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
With all of that said, if you'd like to read more about normal and abnormal sounds that you may hear coming from your unit, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We do hope this is helpful for you. If you've got questions or concerns in the future, know that we're always here to help as best we can.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall very happy
on January 8, 2022
Posted by: BunnyLynn
from Springfield, VA
We’ve only owned this unit for 3 months, but so far there are no issues. We are using this as an extra unit in our newly remodeled basement and had space limitations. I had a few other choices but went with GE as it seemed the best choice for our needs. I wish it were a little less noisy but we aren’t in the room a lot so I don’t hear it often. I also wish the manufacturer would spend the money to include a light in the freezer. We are thrilled to finally have splurged on an ice maker. Ice tastes great as we also purchased a compatible GE filter. Now the unit needs to last a good long while and I’ll be thrilled. Time will tell.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
New Fridge 2022
on January 12, 2022
Posted by: 2022 appliance
from milwaukee, wi
Seeing I did not have a lot to choose from due to the size of the area I have for the appliance. Everything seems to work well, have not had any issues with its performance. So far, the only things that bother me are that ii is noisier than my previous one and it has metal feet in the front and has scratched up my wooden floor.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, January 13, 2022
Hi there - We're so happy to know that your new refrigerator is working properly and that it fits well in your space! Welcome to GE Appliances family. We are sorry, though, that it scratched your wooden floor during installation and that it's noisier than your previous refrigerator. This would be quite discouraging.
When positioning the refrigerator, it's important to note that moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator. That's why we recommend turning the leveling legs at each front corner of the refrigerator counterclockwise until the rollers support the refrigerator, then pulling the refrigerator straight out and returning it to position by pushing it straight in.
As for the noise, newer refrigerators sound different from older refrigerators because modern refrigerators have more features and use newer technology. There's a handy list and descriptions of normal operating sounds on page 19 of the owner's manual that you may want to review, to troubleshoot and rule out any potential problems: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
We hope this information is insightful. Connect with us if you have any questions or concerns in the future - we're always glad to help out! All the best, Kelsey@GEA
When positioning the refrigerator, it's important to note that moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator. That's why we recommend turning the leveling legs at each front corner of the refrigerator counterclockwise until the rollers support the refrigerator, then pulling the refrigerator straight out and returning it to position by pushing it straight in.
As for the noise, newer refrigerators sound different from older refrigerators because modern refrigerators have more features and use newer technology. There's a handy list and descriptions of normal operating sounds on page 19 of the owner's manual that you may want to review, to troubleshoot and rule out any potential problems: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
We hope this information is insightful. Connect with us if you have any questions or concerns in the future - we're always glad to help out! All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very clean lines and works well
on January 21, 2022
Posted by: happy customer 666
from Las Vegas
Was a good choice-plenty of space for my needs - not too big and can hold alot - freezes quickly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice maker slow
on January 28, 2022
Posted by: Mantha
from DeLand, FL
The ice maker is very slow in making ice, but other then that gets very cold both in freezer and refridgerator.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Ideal for office breakroom
on February 3, 2022
Posted by: DoctorZ
Good refrigerator for my office breakroom however, the ice maker will not stop making ice. The GE repair guy did come out fairly quickly and ordered a new ice maker, unfortunately he no showed his appt to install the replacement part. He is supposed to come next week. Other than that, I am pleased with the purchase for it's purpose.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disaster from the beginning
on February 11, 2022
Posted by: Deet24
from Cleveland OH
While it's not GE's fault about the delivery, my crisper trays and shelf is already cracked after 3 months. Couldn't add the photos by it's broken in two places. Also food was freezing on the top shelf.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 16, 2022
Hello there - We are so sorry that your crisper trays and shelf are cracked, that food is freezing on the top shelf, and that you had a unsatisfactory experience with delivery. This sounds very discouraging and we completely understand your disappointment.
We're going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing. Please keep an eye out for that message and respond at your earliest convenience.
We look forward to hearing from you. Be well, Kelsey@GEA
We're going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing. Please keep an eye out for that message and respond at your earliest convenience.
We look forward to hearing from you. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with fridge
on March 13, 2022
Posted by: BuffaloGal
from Edinboro PA
Like this one. It's smaller than my otger one but i seem to be able to fit just as much in fridge part. Love the large door shelves. Fits my gallon and half gallon pitchers without issue. Ice maker nice feature makes plenty for what we use.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com