Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.4
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
206
4 Stars
77
3 Stars
27
2 Stars
8
1 Star
14
87%of customers recommend this product.
(
240 out of
276)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
4
good fridge
on September 1, 2021
Posted by: rbentz
from Roseville ca
good solid pretty easy to work on. easy to find parts
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Economical and quiet
on September 2, 2021
Posted by: YYU15
from Denver, CO
It is our secondary refrigerator. No nonsense design and nothing fancy but everything you need.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 3, 2021
Hi there. We appreciate you reaching out to review our refrigerator, and are glad to hear it has been both economical and quiet for you. We will certainly pass on your feedback that the refrigerator has everything you need, as our Design team is always happy to hear from consumers. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Maintenance Director
on September 3, 2021
Posted by: Union on Fletcher
from Florida
I am finding the servicing of these GE appliances easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Basic Refrigerator
on September 5, 2021
Posted by: Murph477
from Rodanthe NC
Bought this for our shore house in costal NC after the icemaker in our 18 yr old fridge died.
So far so good. The icemaker was included whick was a feture we wanted.
So far so good. The icemaker was included whick was a feture we wanted.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
My review
on September 30, 2021
Posted by: Joy1969
from Birmingham, AL
Great refrigerator, but the ice maker is kind of slow.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, October 1, 2021
Hey there,
We appreciate you sharing your review with us. We're glad to know that you do like your refrigerator, but apologize for the slow ice maker. Under nominal conditions the icemaker should harvest every 60 - 90 minutes. Repeated door openings during that cycle will extend the time between harvests, as every time you open the door you are allowing warm air in and cool air out.
If your icemaker is not making ice or is making ice slowly:
Make sure the icemaker switch is in ON position.
Make sure water supply is connected and turned on.
Check ice storage bin for clumping or blockage of ice.
Check filter if refrigerator has a water filtration system.
Verify that all air has been bled from the system.
Verify the water pressure meets the minimum requirements (20 to 60 Psi).
It takes about 48 hours for a new refrigerator's temperature to stabilize; during this time ice production will be slower.
Ifneeded, service may be required. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
We appreciate you sharing your review with us. We're glad to know that you do like your refrigerator, but apologize for the slow ice maker. Under nominal conditions the icemaker should harvest every 60 - 90 minutes. Repeated door openings during that cycle will extend the time between harvests, as every time you open the door you are allowing warm air in and cool air out.
If your icemaker is not making ice or is making ice slowly:
Make sure the icemaker switch is in ON position.
Make sure water supply is connected and turned on.
Check ice storage bin for clumping or blockage of ice.
Check filter if refrigerator has a water filtration system.
Verify that all air has been bled from the system.
Verify the water pressure meets the minimum requirements (20 to 60 Psi).
It takes about 48 hours for a new refrigerator's temperature to stabilize; during this time ice production will be slower.
Ifneeded, service may be required. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks good, a bit loud with the ice maker
on October 3, 2021
Posted by: veilside
from Tampa, FL
Fridge is a huge upgrade from the 15 year old fridge we had. The ice maker, when the Ice is coming in is a bit loud, but over time we got used to it.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Works - but
on October 27, 2021
Posted by: X82r
from Windsor Ca
I find the shelving and said the refrigerator very awkward hard to store things and find things and also the fingerprints on the outside I never understood what people were talking about but it always looks marked up. I will not repeat this purchase.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 29, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the shelving and finish of your refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good basic top freezer refrigerator
on October 30, 2021
Posted by: Willy1877
from San Francisco CA
I purchased this when supply chain problems led to lengthy backorders of my top rated choice. This a good basic 17.5 cubic foot refrigerator with ample adjustable glass shelves, LED lighting in the refrigerator portion, and an ice maker.
GE appliances are not highly rated for long term reliability and the thermostat and evenness of temperature throughout are average. This is a noisy refrigerator which is of concern if like me you live in a condo with an open floor
plan but it’s tolerable to me.
plan but it’s tolerable to me.
I would recommend this to a friend!
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 1, 2021
Hello. We appreciate you submitting this feedback. While we're glad you appreciate the adjustable shelves, LED lighting that illuminates the interior, and ice maker, we do regret that you weren't able to obtain your first choice model and have concerns about reliability, noise level and temperature. We strive to provide a positive ownership, and would be happy to address your concerns.
Our Design team will be informed of both your positive feedback and your concerns for future review; we always like to hear from our consumers, so we know of any possible issues as well as what you like about the model. We particularly regret that you have concerns about long term reliability – we strive to create our appliances with quality, durable materials that are built to last, and are confident the refrigerator will serve you well for a long time to come.
Regarding the noise level, newer models can be louder than older models because of added features and technology, though we do still try to provide as quiet an experience as possible. If you have any issue with temperature, the manual has information on adjusting to the coldest possible setting as well as a list of what noises are normal for the model and troubleshooting tips; it is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf .
We hope this information is helpful, and are happy to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA
Our Design team will be informed of both your positive feedback and your concerns for future review; we always like to hear from our consumers, so we know of any possible issues as well as what you like about the model. We particularly regret that you have concerns about long term reliability – we strive to create our appliances with quality, durable materials that are built to last, and are confident the refrigerator will serve you well for a long time to come.
Regarding the noise level, newer models can be louder than older models because of added features and technology, though we do still try to provide as quiet an experience as possible. If you have any issue with temperature, the manual has information on adjusting to the coldest possible setting as well as a list of what noises are normal for the model and troubleshooting tips; it is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf .
We hope this information is helpful, and are happy to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com