Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
3
No as good as my first one
on May 8, 2022
Posted by: Jm69
from Sydney
Frequency of use:Daily
I was happy with the first one that I bought so went ahead and bought a second one we having trouble from day one go off line all the time conect and disconnected all the time we reset it but nothing change.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Works good
on May 9, 2022
Posted by: Fuentz
from Houston
Frequency of use:Daily
Had for over a yr and still working.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Brilliant
on May 9, 2022
Posted by: Noosa Boy
from Brisbane Australia
Frequency of use:Daily
Excellent- super happy
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
3
Very good features
on May 9, 2022
Posted by: Not telling
from Qld Australia
Frequency of use:Daily
I would like my cameras to be more reliably online. They go down several times per day at present. This may not be the fault of the cameras though and investigations are underway.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
3
SWIFI spotcam
on May 9, 2022
Posted by: S Matthews.
from Stourbridge
Frequency of use:Daily
Lots of random alerts saying device offline. Cameras have to be reset more often than I’d like due to errors.
Response from swann.comBy Josh V., Customer Service , May 27, 2022
Hello StephenM,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
1
Didn’t last long
on May 9, 2022
Posted by: Cinimod69
from Merseyside
Frequency of use:Daily
I bought it and installed. When I needed it it had stopped working
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , May 18, 2022
Hello Cinimod69,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Based on the information provided, there are many variables that can contribute to why your camera has stopped working. Please reach out to our support team and provide your internet upload and download speeds. This will help us troubleshoot your device. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Based on the information provided, there are many variables that can contribute to why your camera has stopped working. Please reach out to our support team and provide your internet upload and download speeds. This will help us troubleshoot your device. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Peace of mind
on May 9, 2022
Posted by: Front
from B37 6ne
Frequency of use:Daily
It’s good once you get to know it’s mood but a reboot does the trick off and on
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great features
on May 9, 2022
Posted by: Louisa
from Queensland
Frequency of use:Daily
I brought 3months ago and so happy I want to now set up another one to show inside as well as outside
I would recommend this to a friend!
Written by a customer while visiting swann.com