Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
1
Frustrant...
on October 13, 2021
Posted by: LittleMermaid
from Montréal, Qc
Je n'arrive pas à apparier avec mon Huawei P30 lite qui est pourtant un Android 10. Très difficile d'obtenir de l'aide. Vraiment déçu.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , October 18, 2021
Bonjour,
Merci de nous avoir contactés et de nous avoir fait part de vos commentaires. Nous sommes désolés d'apprendre votre plus récente expérience avec notre Powered Wi-Fi Spotlight Security Camera with Sensor Lighting.
Veuillez contacter notre équipe d'assistance pour obtenir de l'aide. Cliquez sur la case bleue dans le coin inférieur droit pour discuter en direct avec un agent du support technique ou contactez-nous par téléphone.
https://support.swann.com/s/
S'il vous plaît laissez-nous savoir comment nous pouvons vous aider davantage,
Merci.
JV
Service client Swann
Merci de nous avoir contactés et de nous avoir fait part de vos commentaires. Nous sommes désolés d'apprendre votre plus récente expérience avec notre Powered Wi-Fi Spotlight Security Camera with Sensor Lighting.
Veuillez contacter notre équipe d'assistance pour obtenir de l'aide. Cliquez sur la case bleue dans le coin inférieur droit pour discuter en direct avec un agent du support technique ou contactez-nous par téléphone.
https://support.swann.com/s/
S'il vous plaît laissez-nous savoir comment nous pouvons vous aider davantage,
Merci.
JV
Service client Swann
Written by a customer while visiting swann.com
Customer Rating
5
Great camera!
on December 31, 2021
Posted by: KrisL
from Melbourne, Australia
I bought this camera for my parents and it works a treat! The camera has several useful features. For example, the alarm. The camera was easy to install. The Swann app was also user friendly. I did look at other camera brands but glad I went with Swann.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Sw1nny
from York
Frequency of use:Daily
Verified Purchase:Yes
We have had this for a month now and notifications , video clips are great.
The light coming on is great as it lights up our stable yard.
The light coming on is great as it lights up our stable yard.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
1
Never works
on February 9, 2022
Posted by: Goose1435
from Melbourne Australia
The camera just stopped working one day and I have tried to reconnect it ever since
No, I would not recommend this to a friend.
Written by a customer while visiting swann.com
Posted by: Davo
from Brisbane Australia
Frequency of use:Daily
Verified Purchase:Yes
Camera works perfectly. No different from a brand new unit. Just not in original packaging.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Grayman
from rockdale NSW.Aus.2216
Verified Purchase:Yes
I Brought Is On Line Refurnish With Twelve month warranty.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Shakr
Verified Purchase:Yes
Bad brand
I advise not to buy this product
I advise not to buy this product
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , March 22, 2022
Hello Shakr,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Refurbished Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. We would like to know more about your experience and make sure we have done everything possible to help further assist you. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Refurbished Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. We would like to know more about your experience and make sure we have done everything possible to help further assist you. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Great camera
on May 3, 2022
Posted by: Sok N
from Sydney Australia
Frequency of use:Daily
Great camera. I want to connect to NVR. Which ones are compatible & how to connect.
Thanks
Thanks
Written by a customer while visiting swann.com