Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
5
on December 8, 2024
Posted by: Nate1091
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 10, 2024
Hello Nate1091,
Thank you for your 5-star review! We’re thrilled to hear that you’re pleased with your camera system and that it’s working well for you.
If you ever have any questions or need assistance, please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for your 5-star review! We’re thrilled to hear that you’re pleased with your camera system and that it’s working well for you.
If you ever have any questions or need assistance, please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Awesome love it
on December 8, 2024
Posted by: Ajun
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 10, 2024
Hello Ajun,
Thank you for your feedback! We’re glad to hear you’re enjoying your Swann purchase.
LV - Swann Team
Thank you for your feedback! We’re glad to hear you’re enjoying your Swann purchase.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great product
on December 16, 2024
Posted by: Glbb
Happy with purchase
Response from swann.comBy LV - Swann Team, December 16, 2024
Hello Gibb,
We are glad to hear you are happy with your Swann purchase. Enjoy!
LV -Swann Team
We are glad to hear you are happy with your Swann purchase. Enjoy!
LV -Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great security
on December 19, 2024
Posted by: Steve 54
Had for a number of years works perfectly all the time sensor light feature is most valuable
Response from swann.comBy LV - Swann Team, December 19, 2024
Hello Steve 54,
Thank you for being a loyal customer and for sharing your positive experience! We're thrilled to hear your system has been working perfectly for years and that you find the sensor light feature so valuable.
If you need assistance or have any questions, please email us at tech@swann.com. Your feedback is important to us.
LV - Swann Team
Thank you for being a loyal customer and for sharing your positive experience! We're thrilled to hear your system has been working perfectly for years and that you find the sensor light feature so valuable.
If you need assistance or have any questions, please email us at tech@swann.com. Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Works well
on December 21, 2024
Posted by: Nikki P
Working well and clear images. The privacy zone option is particularly welcome for some areas. Would definitely recommend.
Response from swann.comBy LV - Swann Team, December 23, 2024
Hello Nikki P,
We’re so glad to hear that the camera is working well and providing clear images! It’s awesome that the privacy zone feature is a helpful addition for you. Thank you so much for recommending Swan; we really appreciate it!
Your feedback is important to us.
LV - Swann Team
We’re so glad to hear that the camera is working well and providing clear images! It’s awesome that the privacy zone feature is a helpful addition for you. Thank you so much for recommending Swan; we really appreciate it!
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Simple and easy
on December 29, 2024
Posted by: Suyama
I bought this 9 months ago only issie is it does alert birds sun shadows as human
Response from swann.comBy LV - Swann Team, December 30, 2024
Hello Suyama,
Thank you for your feedback! We're glad to hear you've been using the system for 9 months. We understand the issue with birds and sun shadows triggering alerts. To help reduce false triggers, you can adjust the motion sensitivity or use the Motion Grid feature to exclude areas with birds or shadows.
If you need assistance with settings or have any other questions, feel free to email us at tech@swann.com. We're happy to help!
Your feedback is important to us.
LV - Swann Team
Thank you for your feedback! We're glad to hear you've been using the system for 9 months. We understand the issue with birds and sun shadows triggering alerts. To help reduce false triggers, you can adjust the motion sensitivity or use the Motion Grid feature to exclude areas with birds or shadows.
If you need assistance with settings or have any other questions, feel free to email us at tech@swann.com. We're happy to help!
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Easy to setup/wireless works well
on January 3, 2025
Posted by: AndrewN
Happy have 4 cameras
Response from swann.comBy LV - Swann Team, January 3, 2025
Thank you for sharing your positive feedbadk AndrewN! If you need assistance with installation or have any questions, feel free to email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team.
Your feedback is important to us.
LV - Swann Team.
Written by a customer while visiting swann.com
Customer Rating
5
Easy to set up
on January 16, 2025
Posted by: Dan64
Added a third camera no problem.
Response from swann.comBy LV - Swann Team, January 17, 2025
Hello Dan64,
Thank you for your feedback! We're glad to hear adding the third camera was seamless for you. If you have any questions or need assistance, feel free to email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for your feedback! We're glad to hear adding the third camera was seamless for you. If you have any questions or need assistance, feel free to email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com