Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
5
So much fun
on August 18, 2023
Posted by: DJ NBK
Loving it
Response from swann.comBy LV, Customer Support, August 22, 2023
Hello DJ NBK. Thank you so much for taking the time to share your positive feedback. We hope you continue to enjoy all of the great features our systems have to offer. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
3
The Recording
on August 29, 2023
Posted by: Gforce
I HAVE THIS FOR 2 YEARS ALREADY, IT WORKS BUT IN SOME CASES IT DOES NOT RECORDS SOME ACTIVITIES VERY IMPORTANT AND THE RECORDING IS TO SHORT
Response from swann.comBy LV, Customer Support, August 30, 2023
Hello Gforce,
We are sorry to hear about your most recent experience with your system. Based on the information you provided we suggest you contact our support team and ask to speak to a L2 technician who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please note, that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team through the link below. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
We are sorry to hear about your most recent experience with your system. Based on the information you provided we suggest you contact our support team and ask to speak to a L2 technician who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please note, that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team through the link below. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Excellent service
on September 8, 2023
Posted by: Johno32
Works excellent
Response from swann.comBy LV, Customer Support, September 11, 2023
Hello Johno32,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on September 20, 2023
Posted by: Hywyr
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support, September 21, 2023
Thank you for taking the time to share your positive feedback. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Good features
on October 3, 2023
Posted by: BNguyen
Still running ok
Response from swann.comBy LV - Swann Team, LV - Swann Team, October 4, 2023
Hello BNguyen,
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Good value for money
on October 16, 2023
Posted by: Dongle
Works well easy to use
Response from swann.comBy LV - Swann Team, October 17, 2023
Hello Dongle,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great features
on October 16, 2023
Posted by: RoseyTash
I brought this camera 1 yr ago and has been great. Only issue I've found is it looses connection sometimes but I think that’s due to my poor wifi connection in my area.
Response from swann.comBy LV - Swann Team, October 17, 2023
Hello RoseyTash,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. .Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. .Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Easy to use . Clear video feed good night version
on November 6, 2023
Posted by: Wolfie
I bought this camera about a 2 year ago and only started using it about 8 months ago and wish I used is sooner A+ would buy again
Response from swann.comBy LV - Swann Team, November 6, 2023
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com