Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
5
Works well
on June 4, 2023
Posted by: DJM8
Thus camera works well, records people cats, everything in its vision.
Written by a customer while visiting swann.com
Customer Rating
5
Great ,easy to install
on June 7, 2023
Posted by: Rudolf
I bought two about 3 months ago,works great
Written by a customer while visiting swann.com
Customer Rating
4
Great value
on June 27, 2023
Posted by: Wasa
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support , June 30, 2023
Hello Wasa,
Thank you for sharing your feedback. We are happy to hear you are enjoying your Swann SPOTCAM. If you need assistance or think we can help you improve your experience, please check the numbers below for real-time support.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Thank you for sharing your feedback. We are happy to hear you are enjoying your Swann SPOTCAM. If you need assistance or think we can help you improve your experience, please check the numbers below for real-time support.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Inconsistent
on July 22, 2023
Posted by: Timmeh
Keeps dropping off line for no reason, it’s now Saturday night and just noticed it hasn’t been working since Tuesday night. It’s not uncommon to try and look back on what happened the previous day only to see nothing recorded for 2 days or more.he’d the camera installed for almost a year and it’s been nothing but problems.
Response from swann.comBy LV, Customer Support , July 24, 2023
Hello Timmeh,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our SPOTCAM. Based on the information provided, we recommend you contact our support team. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing.
Your feedback is important to us.
https://support.swann.com/s/
LV-Swann Team
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our SPOTCAM. Based on the information provided, we recommend you contact our support team. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing.
Your feedback is important to us.
https://support.swann.com/s/
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Eye on the worlf
on July 24, 2023
Posted by: Lom59
I bought my little camera about two years ago and I am glad we did. Gives us so much use and feel like we know what's going on in our little world
Response from swann.comBy LV, Customer Support , July 24, 2023
Hello Lom59. Thank you for taking the time to share your positive feedback. We appreciate your support. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on July 28, 2023
Posted by: Lighthouse
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support, July 31, 2023
Thank you for sharing your positive experience with your Swann product. - LV, Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
on August 1, 2023
Posted by: Ron65
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support, August 3, 2023
Hi Ron65,
Thank you for your response. If you need assistance or would like to provide us with additional feedback please visit our support page or contact us over the phone. https://support.swann.com/s/ .
Your feedback is important to us.
LV-Swann Team
Thank you for your response. If you need assistance or would like to provide us with additional feedback please visit our support page or contact us over the phone. https://support.swann.com/s/ .
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on August 12, 2023
Posted by: Janko
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support, August 15, 2023
Thank you for being a Swann customer. We are happy to learn you are satisfied with your recent purchase. LV - Swann
Written by a customer while visiting swann.com