Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
4
Easy to install
on October 30, 2022
Posted by: Rickf
Works well. But don't expect to talk to people at the door. About a 10 to 20 second delay.
Records well and tells you someone is there.
I have fibre broadband 150mgb at the camera it is 140+
Records well and tells you someone is there.
I have fibre broadband 150mgb at the camera it is 140+
Response from swann.comBy Josh V. , Customer Service , November 7, 2022
Hello Rickf,
Thank you for reaching out to us and sharing your feedback on our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. At Swann, we strive to make great security solutions that are affordable and easy to use. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback on our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. At Swann, we strive to make great security solutions that are affordable and easy to use. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
on November 14, 2022
Posted by: Camman22
I bought this Swanncam with sport light a few months ago,I most say it live up to it’s name and I love it.
I recommend it.
I recommend it.
Written by a customer while visiting swann.com
Customer Rating
5
on November 25, 2022
Posted by: JohneB
I have the twin cameras and they give my home complete security. Very satisfied.
Written by a customer while visiting swann.com
Customer Rating
3
Better than average
on December 3, 2022
Posted by: Anonymous
Satisfied but picture quality is lacking also won’t pick up cars if they are going faster than a walking pace
Response from swann.comBy LV, Customer Support , December 9, 2022
Hello Gofukyourself,
Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing. They can also make sure your camera settings and sensitivity levels are set up to your particular needs.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing. They can also make sure your camera settings and sensitivity levels are set up to your particular needs.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
So easy to install
on December 9, 2022
Posted by: Looloo
Got one for back yard and then one for the front yard. Its so easy to use. I can see my yard and any activity when I am home or out of town. It has solved a few mysteries and makes me feel safer. Love it!
Written by a customer while visiting swann.com
Customer Rating
5
on December 10, 2022
Posted by: Pasquale
This customer did not provide a text review.
Written by a customer while visiting swann.com
Customer Rating
5
Swann
on January 4, 2023
Posted by: Glenny64
Love this camera
Written by a customer while visiting swann.com
Customer Rating
4
Great camera
on January 12, 2023
Posted by: S.Handy
Camera is great but does go offline regularly.
No change to settings but then comes back on line so all good.
Happy with the features. Good quality, good price. Easy to set up.
No change to settings but then comes back on line so all good.
Happy with the features. Good quality, good price. Easy to set up.
Written by a customer while visiting swann.com