Customer reviews from swann.com
Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
135
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
27
64%of customers recommend this product.
(
53 out of
83)
Customer Reviews for Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Customer Rating
3
Works sometimes
on May 9, 2022
Posted by: Gary57
Frequency of use:Daily
I am not satisfied
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , May 17, 2022
Hello Gary57,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Here at Swann, we believe that there is always room for improvement. We would like to know more about what we could do to further improve your experience. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and our support team will continue to launch updates to the application to help further improve your experience.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. Here at Swann, we believe that there is always room for improvement. We would like to know more about what we could do to further improve your experience. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and our support team will continue to launch updates to the application to help further improve your experience.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Great cameras
on May 9, 2022
Posted by: Cris
from Texas
Frequency of use:Daily
Good quality runs on WiFi no hidden fees great night vision as well
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great Camera
on May 9, 2022
Posted by: Pastor
from Victoria
Frequency of use:Daily
I purchased this camera because my trailer was stolen and since then it has recorded one further attempted break in and deterred others.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
3
Hard to operate
on May 9, 2022
Posted by: Jomax
from Brisbane
Calendar does not update can’t review current clips
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , May 18, 2022
Hello Jomax,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. It has been brought to our attention that there are potential bugs within the software for our application. Our support team is consistently launching updates to the application. We believe that there is always room for improvement. Our support team will continue to launch updates to the application in order to further improve your experience. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Powered Wi-Fi Spotlight Security Camera with Sensor Lighting. It has been brought to our attention that there are potential bugs within the software for our application. Our support team is consistently launching updates to the application. We believe that there is always room for improvement. Our support team will continue to launch updates to the application in order to further improve your experience. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
It works
on May 9, 2022
Posted by: Jainendra
from Baulkhamhills
Frequency of use:Daily
Using it for 2 years and very happy
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Xncnc
on May 9, 2022
Posted by: Alexis745
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I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Good security
on May 10, 2022
Posted by: Erhard
from Australia
Frequency of use:Daily
1year on still working good
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Good but goes offline abit
on May 11, 2022
Posted by: Lulu
from Cairns Australia
Frequency of use:Daily
Happy with system
I would recommend this to a friend!
Written by a customer while visiting swann.com