Customer reviews from frigidaire.com
Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
229
4 Stars
104
3 Stars
31
2 Stars
24
1 Star
30
80%of customers recommend this product.
(
113 out of
142)
Customer Reviews for Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Couldn’t have been made any cheaper!
on November 9, 2019
Posted by: RLSandFamily
[This review was collected as part of a promotion.] We purchased this refrigerator about a year ago and have been disappointed since the beginning. The initial refrigerator we received did not work or cool at all. We then had to wait for another refrigerator to be delivered and replace it. It was a huge hassle. Additionally the inside drawers and bins are made very cheaply and several have already broken. I would never recommend this refrigerator to anyone.
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 12, 2019
Hello, RLSandFamily! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look
on January 5, 2020
Posted by: Pattibike
[This review was collected as part of a promotion.] Received this refrigerator over a month ago. Love the French doors and the bottom freezer. Also love that it’s smudgeless as it looks very clean. Great purchase
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad design of ice maker
on January 12, 2020
Posted by: Lezley
[This review was collected as part of a promotion.] The ice tray fills to high and because of the design of the tray, with the cutout, I pops over the tray down into the freezer and shoots out onto the kitchen floor.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 15, 2020
Hi, Lezley.
Thank for providing you feedback with your refrigerator. Please ensure your ice tray is seating properly under your ice maker to ensure the ice is landing in the tray as even as possible. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank for providing you feedback with your refrigerator. Please ensure your ice tray is seating properly under your ice maker to ensure the ice is landing in the tray as even as possible. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not recommended
on January 13, 2020
Posted by: katrina79
I bought this product three months ago, it came with the door that were not even and one door side is sticking out more that other.
There is not enough space for the freezer since it has only 2 shelves.
I like the fact that is finger proof...
There is not enough space for the freezer since it has only 2 shelves.
I like the fact that is finger proof...
Response from frigidaire.comBy Online Outreach Specialist, January 16, 2020
Hey, katrina79! Thanks for taking the time to share your feedback with us.
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on January 21, 2020
Posted by: TerriandTim
[This review was collected as part of a promotion.] Love my new refrigerator, I open the doors and you can see everything in one glance I don’t have to bend over or stoop to get to the bottom of the refrigerator to find food stuck in the back, everything is very easy to see and grab standing up. Plus love the way that the lights gradually come on and get brighter once you open the doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this refridgerator!
on February 20, 2020
Posted by: Mamamakk
[This review was collected as part of a promotion.] We are in the middle of a kitchen remodel of our tiny galley kitchen. Our previous fridge completely overwhelmed the space so we needed to find a better option. I did lots of research before we picked this particular brand and model and we couldn't be happier.
The fridge has great storage space and is well lit, which makes it easier to find items. The narrower depth means I don't lose food in the back recesses of the fridge and we are not wasting food like we did with our old fridge. The pullout freezer is great and can store an amazing amount of food despite its compact space.
The exterior finish is lovely, doesn't get fingerprints and is so easy to keep clean. My friends are in love with this fridge and a couple even plan to purchase it themselves.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet dependable
on March 2, 2020
Posted by: BillandJulie
[This review was collected as part of a promotion.] Have used this refrigerator for two months. Love the features and it is very quiet and we set the temps at 37 and 0 and have had no problems.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very roomy fridge
on March 2, 2020
Posted by: Bubba5827
[This review was collected as part of a promotion.] We had our office remodeled and our architects suggested a specific model which was discontinued. I ended up calling ABT and giving them dimensions and after looking at reviews I came up with the 22.4 cubic foot fridge. We have an office of 17 people and it is more than sufficient to hold everyone's food. The slide bracket for the freezer broke and I called for warranty work they came out right away and replaced it very quickly. Overall We are very satisfied with this unit!
Written by a customer while visiting frigidaire.com