Customer reviews from frigidaire.com
Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
229
4 Stars
104
3 Stars
31
2 Stars
24
1 Star
30
80%of customers recommend this product.
(
113 out of
142)
Customer Reviews for Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Awesome features
on August 29, 2015
Posted by: Mamaluvsmadisam
from Western NY
We have had our new fridge for a month now and could not be happier with it! Had a few bumps at first but was all due to kitchen size not the fridge. I love everything about this model! Very roomy for a counter depth, lighting is fantastic, love the cooler drawer for lunch meats! I recommend this fridge if you need counter depth!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Runs 24/7 and nosiliy
on February 11, 2019
Posted by: Fungible
from Colorado
Except for 10 min defrost cycles, this runs 24/7. While running there is fan noise, a 60Hz rumble that is transmitted through the floor and a chirping sound.
Nice form factor and features. However, poor implementation.
Nice form factor and features. However, poor implementation.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 13, 2019
Hi there. Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Should you need any assistance in the future please give our team a call. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy!
on December 13, 2020
Posted by: Paula9801
I bought this three months ago and am disappointed with the performance. We have well water, so we purchased a refrigerator without a water dispenser and do not have it hooked up to make ice. The problem is that throughout the day, a loud, the refrigerator emits a very loud, clunky noisy, which can be heard from every corner of our home. It sounds like it is trying to make ice.
Written by a customer while visiting frigidaire.com
Customer Rating
2
VERY LOUD, otherwise nice
on January 10, 2019
Posted by: Nickname123789
from Middletown, NY
Nice besides the fact that it sounds like it's crushing ice ALL THE TIME. Cannot even enjoy tv in next room over. Way worse than other modern refrigerators.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 11, 2019
Hi, Nickname123789!
Thank you so much for taking the time to leave your valuable feedback. We understand that some sounds coming from your refrigerator can be a little alarming. Your refrigerator may make many sounds such as vibrating or humming, which are apart of the normal operations.
If you are experiencing any unusual sounds that may seem not normal, feel free to contact us directly via phone at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly,
Ciara
Thank you so much for taking the time to leave your valuable feedback. We understand that some sounds coming from your refrigerator can be a little alarming. Your refrigerator may make many sounds such as vibrating or humming, which are apart of the normal operations.
If you are experiencing any unusual sounds that may seem not normal, feel free to contact us directly via phone at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on February 28, 2019
Posted by: Fungible
from Colorado
It is a nice form factor. Has nice features. But it is too noisy. I replaced a 22 year old unit and was looking forward to some piece and quiet in my Kitchen. Did not get that. When it is running there is a chirping sound and at times a ratcheting rumble. If I knew that before I bought it I would have got something else.
The digital temperature setting display gives a false sense (expectation) of accuracy. The real temperature is about 5 degrees F lower they the set point.
The digital temperature setting display gives a false sense (expectation) of accuracy. The real temperature is about 5 degrees F lower they the set point.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , March 4, 2019
Hello, Fungible! Thank you for your review! We are happy to hear that you are enjoying the style and features of your Frigidaire French Door Refrigerator. With your new refrigerator, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. The digital display will show the set temperature set on your appliance. Should you need further assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8:30 am-8:00 pm EST.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice price
on April 17, 2019
Posted by: Mezpa
[This review was collected as part of a promotion.] I bought this to replace my White fridge. I thought it was too noisy!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 19, 2019
Hi, Mezpa! Thank you for taking the time to provide us with your valuable feedback. We understand that some sounds coming from your refrigerator can be a little clamorous. Your refrigerator may make sounds such as vibrating or humming, which are apart of the normal operations.
If you ever experience any unusual sounds, please don’t hesitate to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
If you ever experience any unusual sounds, please don’t hesitate to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Junk
on March 21, 2021
Posted by: Dherr
This is the most I’ve ever spent on a fridge, and it’s the cheapest pick of junk I’ve ever owned. The drawers will go off track at a moments notice, hard to get them back on easily. Makes a random noise like a ball dropping and bouncing, extremely annoying. Ice maker is pitifully slow. In order to keep things cold in the freezer you have to keep it so cold that things in the fridge freeze! This has ruined a lot of our fridge food. Totally unhappy with this appliance.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 26, 2021
Hello, Dherr. Thank you for reaching out. We always want to know when one of our owners needs help. We’re not sure what the exact issue is, but we’d love the chance to try. We’ve continued the conversation via email to gather some additional details. For any immediate questions, please join us via chat. We look forward to working with you! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
FGHG2368TF3 FRIGIDAIRE
on December 21, 2018
Posted by: Max11
from Connecticut
[This review was collected as part of a promotion.] Just purchase my new refrigerator two days ago. It looks very nice and sleek and has plenty of room in it. My only complaint is the fan has a tinny sound to it and runs all the time. Very hard to study in the kitchen with the constant noise
Response from frigidaire.comBy Anna, Online Outreach Specialist, December 24, 2018
Hi Max11. We appreciate you taking the time to leave feedback on your refrigerator. I understand you have concerns with the noise level of your new Frigidaire refrigerator. With the newer high-efficiency design you will experience sounds you were not previously familiar with, with a refrigerator purchased years ago. Please review the Normal Operating Sounds and Sights in your owner’s manual. Your variable speed compressor is designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. If needed, please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com