Customer reviews from frigidaire.com
Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
229
4 Stars
104
3 Stars
31
2 Stars
24
1 Star
30
80%of customers recommend this product.
(
113 out of
142)
Customer Reviews for Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Beautiful Refrigerator!
on July 16, 2018
Posted by: Sunshine69
from Miami, Florida
[This review was collected as part of a promotion.] I love my new refrigerator. Because it is counter-depth, it fits beautifully in my kitchen without sticking far out from the cabinets. The LED lighting when I open the door is so pleasing and crisp, and the refrigerator is designed to hold a large quantity of food while still looking neat and well organized.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker died, scratches easily
on October 14, 2018
Posted by: Kyle4562
from Sacramento, CA
We have owned this fridge less than a year and the top ice maker has stopped making ice. Also, the front scratches quite easily, my husband used a sponge to clean a corner of the front, and now we have a section of scratches that look different from the rest of the fridge. Overall, I'm disappointed now with a fridge that does not make ice, and the front looks bad, and it's all under a year after purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 15, 2018
Hello, Kyle4562. We regret to hear that you have had issues with your refrigerator. This is, by no means, the experience that we want our customers to have. While we make every effort to produce quality products, there are occasions when even the best appliances may malfunction. So that we can obtain more information and begin the resolution process, please contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. -Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the smudge proof finish.
on November 8, 2018
Posted by: Eric23
from Niskayuna, NY
[This review was collected as part of a promotion.] We’ve only had the refrigerator a couple of weeks, so if it has a long life, I will be happy. I like that the pullout drawers are recessed and easy to access. It has to be next to a wall so opening that side of the frig makes it so much easier to open the drawers. I love the looks of it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on November 11, 2018
Posted by: Jeff112358
from Fort Wayne, IN
[This review was collected as part of a promotion.] The appearance, features & quality of this refrigerator are excellent & we are very pleased with our purchase. I should mention my wife is concerned about some of the noises that it makes but I think this is mostly the ice maker.
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , December 11, 2018
Hello, Jeff112358. Thank you for your rating. I can understand her concerns regarding the noises. On page 34 of the Owner's manual, there is a list of sounds that could be normal. Here is a link to your manual ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A05947003en.pdf Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well designed
on November 13, 2018
Posted by: frdman13
from Mechanicville Ny
[This review was collected as part of a promotion.] I built a new home and purchased all Frigidaire products when growing up as a kid they were top of the line and in my opinion they still are
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
ice maker
on November 25, 2018
Posted by: Jerry O
from Yonkers NY
[This review was collected as part of a promotion.] I bought this unit February 2017 and had it installed in May 2017. Ever since I changed the filter the refrigerator will not make ice and trying to get a glass of water takes an eternity. I am extremely disappointed that I now have to buy ice and if I could do it over again would have bought a unit where I could make my own ice rather than having none.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 27, 2018
Hi Jerry O!
Thank you for taking the time out to bring your concerns to our attention. The ice maker will produce ice when the water filter is inserted properly and the ice maker is turned on. To turn ice maker on, you will need to lower wire signal arm (freezer ice maker) or set the ice maker’s On/Off power switch to the “On” position.
If these things are correct and your ice maker is still not producing ice, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly- Ciara
Thank you for taking the time out to bring your concerns to our attention. The ice maker will produce ice when the water filter is inserted properly and the ice maker is turned on. To turn ice maker on, you will need to lower wire signal arm (freezer ice maker) or set the ice maker’s On/Off power switch to the “On” position.
If these things are correct and your ice maker is still not producing ice, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice maker
on February 9, 2019
Posted by: Uncle Wink
from Cincinnati, OH
We bought our Frigidaire Gallery refrigerator October, 2014 and thought it was great. And then the ice maker started acting up. We had just bought this house and had home warranty with it. We have had service people working on it 8-10 times over the last four years, replacing every component but the whole refrigerator, some things twice. We also have to pay deductibles. It will work from three days to three or four weeks. We have finally given up on this poor quality product and are buying a new one. Not a Frigidaire!!!! A lot of people have heard our story and are aware of your quality.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 12, 2019
Hi there Wink. I want to personally thank you for sharing your detailed quality and design feedback and your personal interactions with the appliance. Your experience is imperative to us as we constantly strive to be the best home appliance company in North America. We do apologize for any inconvenience you have incurred with these concerns. Should you have any questions or concerns in the future, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good refrigerator
on February 18, 2019
Posted by: Foxey Lady
from Detroit, MI
[This review was collected as part of a promotion.] I brought this refrigerator 2 months ago. It wasn't my 1st or 2nd choice, but I needed a counter depth so I had to give this one a try. Very, very noisy the 1st month, but has since quite down. Still noisier than the 27yr old refrigerator. it replace.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com