Customer reviews from frigidaire.com
Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
229
4 Stars
104
3 Stars
31
2 Stars
24
1 Star
30
80%of customers recommend this product.
(
113 out of
142)
Customer Reviews for Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
We love it!
on May 18, 2021
Posted by: PSN67
[This review was collected as part of a promotion.] We love this fridge/freezer! It is deceptively spacious and looks great. We are about to get our kitchen remodeled and it will fit in really well. If there is any criticism at all, I think the ice box could have been made smaller, allowing for even more freezer space.That aside, one of the reasons we bought it was the size of the freezer section. The deli-drawer is also very spacious with plenty of room for storage. We also liked the ample storage space for fruits and veggies. If you are looking for a roomy and stylish fridge/freezer, this is definitely the one for you!
Written by a customer while visiting frigidaire.com
Customer Rating
4
All good so far
on May 21, 2021
Posted by: Semprini
[This review was collected as part of a promotion.] Vast improvement over our old side by side. Have to wait and see how it holds up over time. Only complaint is that the freezers in these french door units are a little undersized.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bottom freezer with French door fridge
on June 4, 2021
Posted by: Cooker864
[This review was collected as part of a promotion.] Works great and is convenient to use. Love the easy care of the stainless steal exterior.
Written by a customer while visiting frigidaire.com
Customer Rating
1
noisy, freezer is poorly designed
on June 8, 2021
Posted by: Anonymous
bought this in January at Northgate appliance, Holland mi. frozen food has layer of frost on it and ice cube trays do too (drawer in freezer) I had repairman come and try to quiet the noise that it made, I would NEVER buy or recommend Frigidaire Gallery appliances again! VERY UNHAPPY with my purchase!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, June 14, 2021
Hello Roxanne,
We regret to learn you are experiencing frost within the freezer drawer of your refrigerator. If the drawer is not closing completely, warm air could be entering the drawer which could result in frost build up. Check the drawer glides to ensure no build up there and that the glides allow the drawer to fully close. Should this not resolve your concern, please contact us directly.
Our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
We regret to learn you are experiencing frost within the freezer drawer of your refrigerator. If the drawer is not closing completely, warm air could be entering the drawer which could result in frost build up. Check the drawer glides to ensure no build up there and that the glides allow the drawer to fully close. Should this not resolve your concern, please contact us directly.
Our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this refrigerator !
on June 13, 2021
Posted by: sara7
[This review was collected as part of a promotion.] I bought this fridge 2 months ago, if was one of the best purchases I’ve ever made !
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy, poor quality
on June 14, 2021
Posted by: RickCC
This unit makes excessive noise. The drawer collapsed and now doesn’t slide on the track freely. Only a two year old fridge.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 16, 2021
Hi, RickCC!
Thanks for sharing your concerns! It is normal for the refrigerator to make some noise as it runs; for help identifying normal operating sounds, check out this video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you are still having trouble with your drawer, we would be happy to take a look and see what we can do. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your concerns! It is normal for the refrigerator to make some noise as it runs; for help identifying normal operating sounds, check out this video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you are still having trouble with your drawer, we would be happy to take a look and see what we can do. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unhappy
on June 22, 2021
Posted by: Kaycon
We bought this fridge in November 2020 and had so many problems with the model (freezing food, very loud knocking sounds daily that would wake us at night) so we got a replacement fridge June 10,2021. Now I’m hearing the knocking sounds again!! One reviewer said this will go away - I so hope this is true!! If I could I think I’d go with another brand
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist, June 25, 2021
Hello, Kaycon! Thank you for your review. We are sorry to hear that you have not been pleased with your refrigerator sounds. This model is equipped with a high-efficiency variable-speed compressor which may introduce some unfamiliar sounds. You can find more details in your Use & Care manual on page 34. We hope this helps. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great price
on June 27, 2021
Posted by: pete14
[This review was collected as part of a promotion.] Had this a month, plenty of features and size, counter depth looks great
Written by a customer while visiting frigidaire.com