Customer reviews from frigidaire.com
Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
229
4 Stars
104
3 Stars
31
2 Stars
24
1 Star
30
80%of customers recommend this product.
(
113 out of
142)
Customer Reviews for Frigidaire - Gallery 22.4 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Just what we were looking for!
on May 25, 2020
Posted by: KarolDav
[This review was collected as part of a promotion.] After much research, both visiting appliance stores and looking online, this refrigerator was the perfect match for our needs. I love the counter depth, it has plenty of room inside and doesn't overwhelm the space. The interior is well designed, one exception is that I wish I could move all the shelves but that is a minor thing, the interior is bright, plenty of light and lots of space. We really spent a bit a lot of time looking, this is a really good choice. I highly recommend this product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on May 29, 2020
Posted by: Amy1111
[This review was collected as part of a promotion.] I bought this refrigerator about a month and a half ago. It's been working perfectly since we plugged it in. The ice maker works great in it too! It's got lots of room for all our needs to store food.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Handsome addition to my kitchen
on June 6, 2020
Posted by: Rosepath
[This review was collected as part of a promotion.] This replaces my side by side. Easy to keep the stainless front looking good. No fingerprints remain. Ample shelves and three drawers. My only complaint is that you must open both doors to access the shallow deli drawer. Reason for the four stars.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Surface not meant for a living household
on June 16, 2020
Posted by: Lindsey1386
[This review was collected as part of a promotion.] We built a new house, and 3 weeks into this refrigerator the doors look like a cat attacked them. I’ve had 10 years of stainless appliances, all Frigidaire, and none have scratched in this manner. Scratches are from children’s plastic-backed magnets. No sharp edges, I checked. Total disbelief and disappointment. Also, top shelf of refrigerator freezes items at 40 degree setting.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 24, 2020
Hello,Lindsey1386!
Thank you for your feedback! We sincerely apologize for your experience with your refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Thank you for your feedback! We sincerely apologize for your experience with your refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works and looks great
on June 29, 2020
Posted by: ChuckVDW
[This review was collected as part of a promotion.] We bought this for a kitchen remodeling project. The counter-depth design fits beautifully with our new cabinets. We love the adjustable shelves and all of the storage in the doors. We also love the LED interior lighting.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on July 2, 2020
Posted by: hkufahl
[This review was collected as part of a promotion.] Was looking for a French Door Frig, counter depth with good reviews, this was it. Arrived as planned and was in perfect condition. So far all is great and it is meeting or exceeding my expectations. Just one thing that I now found out, if you have a wall that is deeper than the 25" counter depth, all of the refrigerators with doors that open from the center outward, need to have the doors stick out past the deepest wall or counter, so that the door can open far enough that the drawers can be pulled out. This means that my counter depth frig is 5" from the back wall, and a full size frig would only be about 2.5" - 3" further out than this counter depth frig.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on July 22, 2020
Posted by: Paula W
I purchased the frig and had it installed, but the freezer did not reach the 0 degree temp. I contacted the appliance store I perched it from and they replaced it with the same model. This model ran great for 2 weeks and the same problem occurred. The freezer was not working. I had to replace the appliance again. Now I have an LG, it is working great.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 6, 2020
Hi Paula W!
Sorry to learn you had that experience with the refrigerator and you decided to replace it with a different brand. Please know we make every effort to manufacture quality products. I hope we can better serve your needs in the future!
Bianca
Sorry to learn you had that experience with the refrigerator and you decided to replace it with a different brand. Please know we make every effort to manufacture quality products. I hope we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fine except noisy
on July 23, 2020
Posted by: George33
[This review was collected as part of a promotion.] I bought this a month ago and it is fine except it is noisy.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 7, 2020
Hi, George33!
Thanks for your feedback. I’m pleased to know the refrigerator is working well for you, except for your concerns regarding the unit being noisy. The refrigerator is high-efficiency and may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You can review Page 34 in the Use and Care Guide for an explanation of these sounds. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for your feedback. I’m pleased to know the refrigerator is working well for you, except for your concerns regarding the unit being noisy. The refrigerator is high-efficiency and may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You can review Page 34 in the Use and Care Guide for an explanation of these sounds. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com