Customer reviews from kitchenaid.com
KitchenAid - 9 Cup Food Processor - KFP0918 - Contour Silver
Average customer rating
4.3
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
98
4 Stars
18
3 Stars
3
2 Stars
4
1 Star
14
87%of customers recommend this product.
(
112 out of
129)
Customer Reviews for KitchenAid - 9 Cup Food Processor - KFP0918 - Contour Silver
Customer Rating
1
Grand manque de puissance
on January 16, 2022
Posted by: Juliedéçue
from Gatineau
Pour remplacer mon dernier robot Kitchenaid qui m'a duré 20 ans, j'ai acheté ce modèle. Quelle erreur! Il était incapable de morceller des dattes, il a sauté. Après m'être plaint au service à la clientèle en français qui est épouvantable (4 appels pour parler toujours à la même personne qui ne connait même pas ses produits), j'ai dû communiquer avec le service anglophone qui m'a renvoyé un 2e appareil.
Ce 2e robot vient de sauter à nouveau en faisant une recette de pancake (???). Bref, le nouveau modèle est loin de la puissance de celui que j'avais. Très déçue, j'espère qu'on me remboursera cette fois, car je n'en veux pas un 3e.
Ce 2e robot vient de sauter à nouveau en faisant une recette de pancake (???). Bref, le nouveau modèle est loin de la puissance de celui que j'avais. Très déçue, j'espère qu'on me remboursera cette fois, car je n'en veux pas un 3e.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
So disappointed
on December 25, 2021
Posted by: Abb1e
from Virginia
I purchased this model to replace my 15 year old Kitchenaid food processor that was an absolute workhorse. This model pales in comparison. If you are grating anything, the food gets stuck in the crevices of the lid around the feed slot. You need to take a sharp point to get it all out. I could live with that but today was the last straw. When trying to puree fully cooked and very soft sweet potatoes for Christmas dinner, it started smoking. Yes, the pieces were small and liquid was added. The base of the unit is now sitting outside where it will remain until trash pickup. I can’t trust using it again. Very disappointed. The unit is just 2 years old
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, December 27, 2021
Dear Abb1e,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253039460 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253039460 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I use it everyday
on August 25, 2021
Posted by: Donagr
from TX
I bought a refurbished 9 cup food processor.I couldn’t be more satisfied.I use it every day it’s handy completely easy to handle and everything goes into the dishwasher. I would strongly recommend it. I made milkshakes, chopped onions, cut salads and Many other things.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my 9 cup food processor!
on July 19, 2021
Posted by: Peggy A Tunnell
from Ca
I absolutely love my 9 cup of food processor. I love the self storing features ,the ease in washing the bowl and how compact it is . I would highly recommend this product. I think you thought of everything that would be desirable in a food processor and made it very accessible for the homemaker.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
poorly made
on June 11, 2021
Posted by: cbt123
from Westwood nj
I had a hamilton beach food processor for 25 years and it finally died. I have this for 2 years and barely use it as it smells like burning motor, the handle fell off after I dropped the lid, very noisy. I wish they would make appliances like thy used to. Poor product and i was expecting more from kitchen aid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, June 14, 2021
Dear cbt123,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#246780341 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#246780341 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
#1 FP
on May 7, 2021
Posted by: #1 Mixer
from Irvine Ca
[This review was collected as part of a promotion.] I’m so happy with my food processor. It makes my life so easy!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great food processor
on April 10, 2021
Posted by: JohnGraham
from LA CA
[This review was collected as part of a promotion.] My first model failed but KitchenAid replaced it and it works fine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love it so far
on April 10, 2021
Posted by: nfb2
from nevada
[This review was collected as part of a promotion.] I think it would better to ask me this after I have had it for longer than a month. Ask me after I have had it for a while that's when you know if you have quality product
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com