Customer reviews from kitchenaid.com
KitchenAid - 9 Cup Food Processor - KFP0918 - Contour Silver
Average customer rating
4.3
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
98
4 Stars
18
3 Stars
3
2 Stars
4
1 Star
14
87%of customers recommend this product.
(
112 out of
129)
Customer Reviews for KitchenAid - 9 Cup Food Processor - KFP0918 - Contour Silver
Customer Rating
3
My New Processor
on December 5, 2020
Posted by: OlandHollow
from Gonzales, La
[This review was collected as part of a promotion.] I thought I was replacing the Kitchen Aid I had before. My handle/clasp broke on the plastic bowl. There was no replacement part. My previous processor was larger, I had it for years and I loved it! Don't really like this new one.
Response from kitchenaid.comBy Consumer Affairs, December 7, 2020
Hi OlandHollow, Thank you for providing feedback on your 9 Cup Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Broken part bad design
on December 17, 2020
Posted by: Clay girl
from Comox,BC
I bought this. It perform very well, BUT the plastic part in the I'd that holds the lock broke. It just snapped off! Badly thought out design.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Affairs, December 18, 2020
Hi Clay girl,
Thank you for providing feedback on your 9 Cup Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.
Thank you for providing feedback on your 9 Cup Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Useful kitchen tool
on February 10, 2021
Posted by: Krissy Leigh
from Cleveland, Tx
[This review was collected as part of a promotion.] I love it but I wish that I could buy more blades for it or accessories.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love it so far
on April 10, 2021
Posted by: nfb2
from nevada
[This review was collected as part of a promotion.] I think it would better to ask me this after I have had it for longer than a month. Ask me after I have had it for a while that's when you know if you have quality product
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
So disappointed
on December 25, 2021
Posted by: Abb1e
from Virginia
I purchased this model to replace my 15 year old Kitchenaid food processor that was an absolute workhorse. This model pales in comparison. If you are grating anything, the food gets stuck in the crevices of the lid around the feed slot. You need to take a sharp point to get it all out. I could live with that but today was the last straw. When trying to puree fully cooked and very soft sweet potatoes for Christmas dinner, it started smoking. Yes, the pieces were small and liquid was added. The base of the unit is now sitting outside where it will remain until trash pickup. I can’t trust using it again. Very disappointed. The unit is just 2 years old
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, December 27, 2021
Dear Abb1e,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253039460 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253039460 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke down
on September 16, 2022
Posted by: Aini
from Milton
Bought this less than 2 years ago, was doing OK so far but suddenly broke down. Was not expecting with this known brand.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy JAYAM, CA SOCIAL , September 20, 2022
Hello Aini!!
We are so sorry for the issues you have experienced with your KitchenAid processor!! We sincerely apologize for this. You are a valued KitchenAid customer and we would like to help you. Please email us at canadasocial@Kitchenaid.com with the model and the serial number,, your, phone number, and your review ID: 261208743. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your KitchenAid processor!! We sincerely apologize for this. You are a valued KitchenAid customer and we would like to help you. Please email us at canadasocial@Kitchenaid.com with the model and the serial number,, your, phone number, and your review ID: 261208743. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Needs work, but works ok.
on September 21, 2022
Posted by: BrianV
from New Brunswick
[This review was collected as part of a promotion.] Got as a gift and trying to use it as much as possible to makE it efficiently. Not as expected and frustrating at best. Cheese clogs the shredder disc, grates well, but a lot of cleaning for what you get.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, September 26, 2022
Hi, BrianV! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (261357717). We look forward to hearing from you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
1
This KitchenAid fan is disappointed
on October 29, 2022
Posted by: NancyB64
from Charlotte, NC
All of my appliances are KitchenAid, and this is the first one that stopped working after 5 uses. I've only had the opportunity to use one of the attachments. My double oven, dishwasher, mixer, hand mixer, immersion mixer, ice machine, and microwave are all KitchenAid and have been work horses, so I was shocked when this appliance stopped working.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, October 31, 2022
Dear NancyB64,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#262397638 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 9 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#262397638 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com