Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 Pro - Rose Oil
Average customer rating
3.6
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
24
4 Stars
7
3 Stars
10
2 Stars
11
1 Star
4
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 Pro - Rose Oil
Posted by: Tripp
Verified Purchase:Yes
The case did not fit the phone right the case was to big
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 15, 2019
Hey, Tripp!
We're sorry to hear that your NËXT case isn't fitting your phone properly! That's definitely unusual. Thankfully, we have a stellar warranty, so we're more than happy to get you helped out. Give us a call at 1-888-533-0735, and we can get that warranty claim started for you.
Best,
LifeProof Customer Service Team
We're sorry to hear that your NËXT case isn't fitting your phone properly! That's definitely unusual. Thankfully, we have a stellar warranty, so we're more than happy to get you helped out. Give us a call at 1-888-533-0735, and we can get that warranty claim started for you.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Best Case Ever
on January 8, 2022
Posted by: Madison
I bought this case when I got my new phone almost 2 yrs ago. I have had this case on my phone since and never changed it, I haven’t had the need to. I’ve used this case for so long I rubbed the LifeProof logo right off the side and the rubber around the phone has worn away at the corners. I am leaving this review as I am purchasing this case for the second time. I drop my phone all the time and it has never once been damaged. Get this case, you won’t regret it, and the squeaking when holding the sides of the phone goes away with use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Amanda
Verified Purchase:Yes
They improved the design because it fits my iPhone 11 Pro properly, unlike it did my iPhone 8, had all kinds of issues with it, and it ended up being a huge pain trying to explain to them it was just a bad design. I wanted to give it another chance tho since it said it was improved. I love my case now and hopefully the rubber won’t come off like my old one did!
Pros: Boating, Exploring, Snowboarding, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cazy
Verified Purchase:Yes
I bought this case for my Daughter as a Birthday gift. Seems her little boy destroyed her last one on a matter of weeks it was held together by tape. She loves the life proof case so much she has called me just to tell me how her son has done everything from dropping it, throwing it, spilling all over it & it has been indestructible! Great case! We will buy again
Pros: Boating, Running, wakeboarding, Camping
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Antonio
Verified Purchase:Yes
I’m consternation worker and I use my iPhone 11 Pro everyday at work and is amazing how lifeproof protect my iPhone from drops, dust, snow and rain.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big D
Verified Purchase:Yes
This is my second life proof nex case and I couldn’t ask for more. I am very rough on my phone and this case stands up to the name. Very happy with my purchase
Pros: Exploring, Skiing, BMX, Hiking, Rock Climbing, Surfing, Boating, motorcycling, Running, Snowboarding, mountain biking, Skateboarding, wakeboarding, Camping, Road Cycling, Motocross
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ups Ray
Verified Purchase:Yes
I’m a UPS driver and have a Next case on a iPhone X for the last two years. I traded in the iPhone X for the 11 pro. When I took the case off the old phone, it still look brand new. I already have my new 11 pro in the lifeproof case.
Pros: Boating, Running, mountain biking, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joe M
Verified Purchase:Yes
I’ve been using this case for about 3 weeks now and have dropped it several times. It’s great for impact protection but the rubber surrounding is now starting to separate from the actual case. So I’m gonna have to get a replacement but other than happening it’s a great case. If it wasn’t for that I would’ve given it 5 stars.
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, October 10, 2019
Hey, Joe!
We're sorry to hear about the damage to your NËXT case! We're glad to hear that it has been keeping that new phone safe though! The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-888-533-0735, and we can get that warranty claim started for you.
Best,
LifeProof Customer Service Team
We're sorry to hear about the damage to your NËXT case! We're glad to hear that it has been keeping that new phone safe though! The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-888-533-0735, and we can get that warranty claim started for you.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com