Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Bryallen001
Verified Purchase:Yes
I bought this for the wife because it had the pop socket built it and not a sticker. So far she loves it. The kids use the pop socket when watching movies or short films.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
It's functional but not as wonderful as I expected
on June 30, 2020
Posted by: Norma
Verified Purchase:Yes
This was my first Otterbox phone case after hearing many wonderful things about them. It is indeed made of sturdy plastic that feels like better protection than previous cases I've used. The hole for the silent mode button is not aligned as well as I'd like. I like the incorporation of the Pop socket and ability to switch that with different colors. I wish the socket were designed for larger fingers - it feels as if it were designed for a child's fingers so it's not as comfortable as my adult fingers would like. I would like to see a strap I could fold over the screen to allow me to hold it without touching the screen and accidentally turning it on.
Response from otterbox.comBy OtterBox , Customer Service Team, July 2, 2020
Hi Norma,
Thanks for your feedback on the Otter + Pop Symmetry Series case! We’re sorry that it did not quite check all of your boxes. We will pass your thoughts on to our design team for future consideration. If you ever have any OtterBox questions, please feel free to contact us!
https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Thanks for your feedback on the Otter + Pop Symmetry Series case! We’re sorry that it did not quite check all of your boxes. We will pass your thoughts on to our design team for future consideration. If you ever have any OtterBox questions, please feel free to contact us!
https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Braxmom1
Verified Purchase:Yes
Love the case and the pop socket seems very durable & easy to use. But within 1 week of using it, the paint on the case was coming off.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brandiecola
Verified Purchase:Yes
This case is very sleek looking with great protection for your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lillie
Verified Purchase:Yes
I bought the case with the pop up because I like to put my phone on it’s side when using my ipad and phone at the same time. Since the pop up is round, the phone does not stay upright on the table. The case is beautiful but needs a better design.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 18, 2020
Hi Lillie,
We're thrilled to hear you're loving the aesthetics of this Otter + Pop Symmetry Series case, but we apologize it's not delivering the seamless side interaction you were hoping for. We're always looking for ways to improve the Otter experience, so we'd love to pass your feedback up the ladder for future consideration!
Best,
OtterBox Customer Service Team
We're thrilled to hear you're loving the aesthetics of this Otter + Pop Symmetry Series case, but we apologize it's not delivering the seamless side interaction you were hoping for. We're always looking for ways to improve the Otter experience, so we'd love to pass your feedback up the ladder for future consideration!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Aashleymariee
Verified Purchase:Yes
I bought this a month ago and I’m very pleased with it. The mint colour matching the mint phone perfectly. The pop socket seems very sturdy and it’s the same same as a magnet for my car holder. The otter box is very slim and easy to hold
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
After getting an iPhone 11 I was so scared I was going to ruin it, so I went to otter box knowing they have life time warranty as well as the safest case. And honestly best choice, I love the popsocket attachment, and I love the design. This case has saved my butt already after dropping my phone no cracks, scratches or anything.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenn
Verified Purchase:Yes
Love this case, looks good and protects your phone. I’ve had this for about 3 weeks and the case is already chipped. For this cost, don’t feel that should happen.
Also, this does not charge on a wireless charger w case on.
Also, this does not charge on a wireless charger w case on.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 8, 2020
Hi, Jenn!
We're sorry to hear about the troubles you're having with your Otter + Pop Symmetry Series case! When it comes to wireless charging, we do suggest removing the PopTop for the best charging experience. As for the chip on your case, we do have a great warranty, so we're more than happy to get you taken care of with a replacement case. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about the troubles you're having with your Otter + Pop Symmetry Series case! When it comes to wireless charging, we do suggest removing the PopTop for the best charging experience. As for the chip on your case, we do have a great warranty, so we're more than happy to get you taken care of with a replacement case. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com