Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: kira7
Verified Purchase:Yes
this case is so protective! the pop socket and design are just pluses!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brony
Verified Purchase:Yes
I always buy otter case, got new iPhone 11 so needed new case. Ordered it online arrived within few days !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MindyMooners
Verified Purchase:Yes
I got this becuase I always use a pop socket, it took a little bit to get use to how much tighter it is on your fingers since the case being more fitting inside takes space away from your fingers. The 2nd issue is using it as a kick stand, since the pop socket isn't center enough it is hard to get my phone to not fall over, you have to have a flat surface with no wobble and be very careful to get it to stand, very annoying honestly. I had such high hopes for this case too.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 8, 2020
Hi, Mindy!
We're sorry to hear about the frustration you've been experiencing with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about the frustration you've been experiencing with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jojo
Verified Purchase:Yes
I got my new iPhone 11 and I wouldn’t even use it until I received my new otter box. Love the colour and the built in pop socket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beth
Verified Purchase:Yes
I wish you could put it on the charger that is flat
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kaytberg
Verified Purchase:Yes
Ive been using this for a few weeks now and i’m really happy with it overall. My only complaint is since the pop sock is sunk into the case, it seems to take a little away from finger space around the pop socket. Super cute design though!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ruthie65
Verified Purchase:Yes
I love it. I really like the fact that the pop socket is a part of the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tiger
Verified Purchase:Yes
I’ve usually use Speck Coves as they give great protection but believe that this cover offers good protection with more modern appearance
I would recommend this to a friend!
Written by a customer while visiting otterbox.com