Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Lockgal108
Verified Purchase:Yes
I had bought one for my other iphone and loved it so when I got the new iphone I had to have another. the pop socket never falls off, like the ones you have to stick on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mr D
Verified Purchase:Yes
The case fits the iPhone 11, but does not come around the front of the screen quite as well as some other cases (small complaint)
As for the Popsocket - it is not great as a stand, it's quite hard to get the phone to stand and not fall over. I think the weight distribution of the phone vs the placement of the Popsocket don't work so well.
Also, for me, the Popsocket could do with a little more clearance to allow my fingers to get more underneath would help. But it depends on your handsize of course.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 28, 2020
Hi there!
We're sorry to hear about any frustration with your Otter + Pop Symmetry Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about any frustration with your Otter + Pop Symmetry Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Annie123
Verified Purchase:Yes
I bought this a couple of weeks ago and love the cover but was very disappointed when it came because for the price I was sure there would be a screen cover like the black otter boxes have the plastic front cover that I have purchased in the past. Actually I bought the marble one for my daughter as well.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 29, 2020
Hi, Annie!
We're sorry to hear about any disappointment with your Otter + Pop Symmetry Series case! That case style has not historically come with an included screen protector. That being said, that OtterBox case is compatible with Amplify and Alpha Glass. Check those protection options out here: https://www.otterbox.com/en-us/iphone-11-cases?prefn1=featuresRefinements&prefv1=Screen%20Protector
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Otter + Pop Symmetry Series case! That case style has not historically come with an included screen protector. That being said, that OtterBox case is compatible with Amplify and Alpha Glass. Check those protection options out here: https://www.otterbox.com/en-us/iphone-11-cases?prefn1=featuresRefinements&prefv1=Screen%20Protector
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Zchi
Verified Purchase:Yes
Not as sturdy as I thought it would be. Not really worth the money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , April 30, 2020
Hi there!
We're sorry to hear that your Otter + Pop Symmetry Series case didn't live up to your expectations! We'd love to hear some more detailed feedback about your experience. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter + Pop Symmetry Series case didn't live up to your expectations! We'd love to hear some more detailed feedback about your experience. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kyla
Verified Purchase:Yes
It took a little bit to get here due to the craziness of the corona virus. But I love it. It will make it easier to show my baby videos when I’m trying to get to ready for the day
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christina
Verified Purchase:Yes
I am a loyal customer and will never use another phone case again. Heavy duty protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jpb8807
Verified Purchase:Yes
I wanted to see the difference of adding a pop socket to an otter box as opposed to buying one already installed. I’ll never buy another one I have to install. These are amazing!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gameela
Verified Purchase:Yes
Bought this for my new iPhone 11 and I love it. The color is great and I really like the built in popsocket that you can change out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com