Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4 out of 5
4
(254 Reviews)
Open Ratings Snapshot
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product. 
(
176 out of 235
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Customer Rating
5 out of 5
5
Great cover
on October 8, 2019
Posted by: Maineman
Verified Purchase:Yes
I just went from a telephone-sized telephone (iPhone SE) to what seems like a canoe paddle by comparison (iPhone 11)! The clever design of this Otterbox cover with its built-in pop socket helps make the new iPhone much easier to handle - especially one-handed. Also, the little valley on the back swallows the pop socket so the phone slides easily in and out of my pocket! Great stuff - get one!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Getting a lot of compliments
on October 12, 2019
Posted by: Aznwop
Verified Purchase:Yes
I enjoy the built it pop socket. Doesn’t make the back of phone too bulky. And love the design and feel.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
I Trust Otterbox
on October 13, 2019
Posted by: nglong
Verified Purchase:Yes
I am a big fan of Otterbox cases - they are the only ones I trust to put my phone in. I'm also obsessed with PopSockets, so I was very excited to see the collab between the two. I'm not sure if it's the placement of the PopSocket or the massive size of the iPhone 11 (I upgraded from iPhone 6s), but I can't use the PopSocket to prop my phone up the way I like, but the extra grip is super helpful & necessary for my small hands! As always, I know the Otterbox case is going to protect my phone & give me peace of mind.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
True to description
on October 15, 2019
Posted by: Austin
Verified Purchase:Yes
Good Otterbox quality, fits IPhone 11 very well. Easy to put phone in. It isn’t bulky and fits in my front pocket easily.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great phone case
on October 18, 2019
Posted by: Lindseypie23
Verified Purchase:Yes
I bought this case bc I wanted something anti-shock but also with a pop top. The case is great and the location of the pop top is fine for me. The only problem I have is that the grip isn’t so fantastic on the pop top due to the case thickness. If you’re used to holding the pop top close to the base, you’ll need pretty small fingers. I’ve had to get used to it the position of the pop top resting on my fingers more towards the rim of the pop then at the base if that makes sense. It doesn’t feel as secure or comfortable compared to using the top with a more flat case.
My rec would be that popsockets needs to make a slightly longer top for otter cases so finger can really get in there!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Good except the popsocket needs to be longer
on October 24, 2019
Posted by: Victoria
Verified Purchase:Yes
I've been a popsocket user for the last two years. Loved to see otterbox have a combined case. Disappointed that the popsocket isn't a bit longer given that it's recessed into the case so I've lost the ability to use the phone completely one handed. This needs to be fixed in future. Otherwise just buy the case and popsocket separately.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 25, 2019
Hi, Victoria!

We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. That PopSocket was inset a bit in that case in order to allow it to sit more flush than a standard PopTop. We appreciate your feedback about the depth of the PopSocket, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent quality
on October 26, 2019
Posted by: Pauline
Verified Purchase:Yes
I had an otter box cover before so knew they are good. This one even better than last one ! Fits really well on iPhone 11
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Disappointed
on October 28, 2019
Posted by: F1ona
Verified Purchase:Yes
I bought this case as I previously had a pop socket and loved it. This case is not as good as putting a pop socket on a regular case though and i am really disappointed. It doesn’t balance properly and only stands on one side, as the volume buttons tip it over. It also is not as comfortable to hold using the grip, probably because it doesn’t pop out as far due to the design.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , October 29, 2019
Hey there, Fiona!

We're sorry to hear that you've been disappointed with your Otter + Pop Symmetry Series case. We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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